Jean Kamotondo
Learning & Development Specialist
Summary
PERSONAL PROFILE: A proven and professional L&D professional who demonstrates a strong working knowledge in, training & development with a key focus towards business expansion and enhancing culture, currently undertaking the Chartered Institute of Personnel Development (CIPD) Associate diploma in L&D.
Primarily focusing on efficiency and effectiveness through recruiting, onboarding, managing training and facilitating workshops, developing digital learning solutions, and serving as a critical pillar of support for HR teams on their learning strategies and employee goals, while also analyzing performance gaps.
Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Training Development & Coaching Specialist
Cazoo
Milano
05.2022 - Current
- Manage engaging and dynamic coaching sessions (how to improve employee's performances &
- Change Management)
- Facilitate team building to ensure strong working relationships within the team
- Oversee onboarding training of teams in contact with the customers i.e., working closely with thecustomer care teams, paying close attention to the importance of the customer experience
- Measure effectiveness of training through employee accomplishments and performance
- Maintain and update documentation, tutorials and all necessary training material digitally
- Support the design and improvement of training/coaching & upskill the team
- Assessing & designing digital training programs in line with the skills gap and learning needs ofteams
- Execute training activities on managerial soft skills and sales techniques.
Business & Language Trainer/Consultant
Connor Language Services
Milano
06.2012 - 04.2022
- Oversee program development, curriculum integration, business & language training,communication and skills assessment
- Survey and assess training needs among staff & senior managers and develop highly-focusedlanguage program specifically tailored to an individual needs
- Create and implement a wide-range of business development courses, including Presentations,
- Sales & Negotiations Skills, Sales Marketing Strategies, Soft Skill Training
- Analyzing and evaluating academic progress where improvements & possible interventions
Account Manager
EM36
02.2010 - 04.2012
- Assist Media & Marketing organizations in generating more qualified sales leads by leveragingthe impact of rich media communications with a systematic process that includes magazines,podcasting, webcasting, email campaigns and white papers
- Responsible for expanding revenue and profit growth through new and existing businessdevelopment and lead sourcing managing at the same time the training of the new employees withinthe London office
- Achieving 100% of my personal monthly target that consist in promoting selling advertisementand sponsorship packages solutions to international enterprise companies specialized acrossverticals (i.e
- Hi-tech & electronics, bank and finance..) being aware of their latest markets trends
- Work in collaboration with the Editorial Team and the Account Managers for developing podcastinterviews made to C-level decision makers
- Working independently by managing a portfolio of clients maintaining and developingrelationships.
Senior Business Manager
A1 Marketing
London
06.2009 - 02.2010
- Managing a team of 5, I was actively organizing Direct Marketing for A1 Marketing, including
- B2B, Events during which I was to educate companies and the public on the latest TalkTalk offers
- Liaising with the marketing team to understand the marketing and media objectives of the latestcampaigns, from which I set my goals on how to achieve them and also tailor the events toaccommodate overall objectives
- Manage, maintain and develop existing revenues for the client in order to include long-termstrategy and goals as far as B2B, B2C & events sectors are concerned
- Responsible for the onboarding training of junior executive.
Education
Associate CIPD - Learning & Development
ICS Learn
London 11.2022 - Current
Practitioner Diploma - Executive Coaching
AoEC
London 04.2021 - 03.2022
HR Specialist Master Certificate - HR
ORE Business School
Milano 01.2021 - 09.2021
Certificate - Business Coaching
AoEC
London 05.2017 - 12.2017
EFL Master certificate - undefined
Bachelor Of Applied Science - Computer Graphics & Games
Middlesex University
10.2002 - 01.2006
ICT
West Thames College
London, UK 09.1999 - 06.2002
Skills
Microsoft Office package
Certification
[Executive Coaching], [AoEC] - [2021]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Timeline
Associate CIPD - Learning & Development
ICS Learn
11.2022 - Current
Training Development & Coaching Specialist
Cazoo
05.2022 - Current
Practitioner Diploma - Executive Coaching
AoEC
04.2021 - 03.2022
HR Specialist Master Certificate - HR
ORE Business School
01.2021 - 09.2021
Certificate - Business Coaching
AoEC
05.2017 - 12.2017
Business & Language Trainer/Consultant
Connor Language Services
06.2012 - 04.2022
Account Manager
EM36
02.2010 - 04.2012
Senior Business Manager
A1 Marketing
06.2009 - 02.2010
Bachelor Of Applied Science - Computer Graphics & Games
Middlesex University
10.2002 - 01.2006
ICT
West Thames College
09.1999 - 06.2002
EFL Master certificate - undefined
Similar Profiles
Kaycee HillKaycee Hill
Knowledge Content Specialist at CazooKnowledge Content Specialist at Cazoo
Aldo LigorriaAldo Ligorria
Training/Development & Coaching of Management Team at BDS MarketingTraining/Development & Coaching of Management Team at BDS Marketing
Garrison GambleGarrison Gamble
High Alpha Training Specialist & Learning & Development Specialist at Lambda Chi AlphaHigh Alpha Training Specialist & Learning & Development Specialist at Lambda Chi Alpha
Sarah G FosterSarah G Foster
Librarian/Senior Training Specialist and Unit Historian; Development Specialist at Raytheon/JacobsLibrarian/Senior Training Specialist and Unit Historian; Development Specialist at Raytheon/Jacobs
Neo MakopoNeo Makopo
Data Scientist II at WesBankData Scientist II at WesBank