JENIFFER DAVID PADUL
MESSINA
Summary
Skilled in office administration and relationship building, I significantly enhanced workplace efficiency at Sicurcar Srl through implementing secure filing systems and streamlining front desk operations. My proactive approach in customer relations and adept use of computer skills led to improved client satisfaction and operational productivity.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Sicurcar Srl
10.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Babysitter
Francesco Stagno D'Alcontres
10.2017 - 10.2019
- Encouraged positive behavior and manners through example and gentle guidance.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
Secretary
Cozzucoli Domenico
04.2015 - 04.2017
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Secretary
Star Music Art Academy
10.2012 - 05.2013
- Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
Receptionist
Hotel Nh Ciudad De Valencia
07.2011 - 09.2011
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Reduced waiting times for visitors by implementing more efficient check-in process.
Education
Master of Science - Preventive And Adapted Physical Activities
Università Degli Studi Di Messina
Messina, Italy07-2023
Bachelor of Science - Health And Physical Fitness
Università Degli Studi Di Messina
Messina, Italy07-2021
Skills
- Relationship building
- Computer skills
- Office administration
- File organization
- Customer and client relations
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Advanced (C1)
Tagalog
Upper intermediate (B2)
French
Intermediate (B1)
Timeline
Administrative Assistant
Sicurcar Srl
10.2023 - Current
Babysitter
Francesco Stagno D'Alcontres
10.2017 - 10.2019
Secretary
Cozzucoli Domenico
04.2015 - 04.2017
Secretary
Star Music Art Academy
10.2012 - 05.2013
Receptionist
Hotel Nh Ciudad De Valencia
07.2011 - 09.2011
Master of Science - Preventive And Adapted Physical Activities
Università Degli Studi Di Messina
Bachelor of Science - Health And Physical Fitness
Università Degli Studi Di Messina
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