JENNIFER PALUMBO GOLI
Milan
Summary
I am a Performance-oriented Sales Leader offering exceptional record of achievement over a 12 years career, using a tenacious strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets, while constantly identifying and capitalizing on emerging market trends and revenue opportunities.
Having had the privilege of working for many successful companies and passionate individuals who have invested significantly in my education, I have learned a lot and I now feel confident in my skills and capable of achieving any goal.
I am currently looking for a new opportunity to add value while continue to learn and improve.
Overview
11
11
years of professional experience
Work History
Sales Manager
Tek 01 SRL
09.2023 - Current
- Successfully recruited, assembled, and led a high-performing sales team for a short-term project, achieving an increase in sales performance within the first month.
- Designed and implemented a comprehensive sales system, integrating innovative strategies that led to an improvement in conversion rates and overall revenue generation.
- Conducted rigorous sales training programs for the team, focusing on product knowledge, sales techniques, and customer relationship management.
- Implemented performance metrics and KPIs to track team progress, enabling data-driven decision-making and identifying areas for improvement.
- Conducted regular market analysis and competitor research to identify opportunities for growth and devised actionable strategies.
- Presented regular reports and updates to senior management, effectively communicating sales performance, project milestones, and actionable recommendations for continuous improvement.
- Created KPI system and sales pitch to implement in new segments of the Business
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Formulated tactics and strategies to target new potential customers within prioritized markets.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Financial Advisor/Broker
Più Mutui Casa
01.2021 - 11.2023
- My responsibilities include operating as an independent agent on behalf of clients in order to assist them in selecting mortgage, loan, or insurance products
- Monitor interest rates, trends and other market factors affecting the supply and demand of commodities
- Research and review available finance and insurance products to suit client needs
- Recommend loan products that meet client needs
- Calculate mortgage repayments and explain the mortgage structure to clients
- Explain insurance policy conditions, risks and benefits, and make recommendations
- Arrange insurance, mortgages and finance through banks, financiers, and insurance companies
- Prepare documents that set out the conditions of finance, repayments and loan periods
- Broker commercial and property leases and finance.
- Delivered strategic investment advice for individual and corporate clients.
- Prepared contracts and related documentation according to strict standards.
- Educated customers on features and benefits of banking products and services.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Monitored performance of existing loan portfolios to identify and address any issues.
- Examined customer loan applications for loan approvals and denials.
- Utilized risk management strategies to attain high loan approval rates.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
Community Associate
Regus
03.2019 - 01.2020
- Managed various offices in the center of Sydney
- Increased sales and customer satisfaction through personalized servicing.
- Front office and back-office activities (filing and handling procedures for co-working, virtual office, and office service activations)
- Full facility management and organization of community events
- Conducting appointments for office and co-working space viewings.
- Maintained documentation, wrote reports and tracked expenses.
- Developed and implemented unique and engaging activities for residents.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Created customer support strategies to increase customer retention.
Team Leader
Innovation Marketing
01.2015 - 01.2018
- I began working for Innovation Marketing in 2015, initially as a door-to-door salesperson. The company focused on customer acquisition for third-party companies, including Uber, Hello Fresh, and many others. After a year, I was given the opportunity to become a Team Leader, responsible for hiring and training personnel in direct sales of various products.
- Direct sales (door-to-door method)
- Leading a team of 10+ people
- Ongoing training in sales techniques
- 100% commission-based compensation system
- Built strong team by recruiting and developing top sales talent.
- Forecasted sales to management and collaborated to build effective sales team.
- Monitored sales team performance and provided constructive feedback.
Sales Manager
Victorus Lashes
01.2013 - 01.2015
- Business-to-Business sales through cold calling
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Established and cultivated solid business relationships with new or existing customers.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Organized promotional events and interacted with community to increase sales volume.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Education
MBA -
Nexford University
USA High School Diploma -
Adams Academy
UK2019
Skills
- CRM
- Salesforce proficient
- Sales
- Marketing
- Problem-solving
- Goal setting and KPI
- Team management
- Business Development
- Industry Research
- Sales Expertise
- Financial Knowledge
- Risk Assessment
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
PIU’ MUTUI CASA
• First in Italy (Year 2022) for mortgage profitability rate.
• First for sales in the August-September 2022and 2023 bimester.
• Second for sales in the October-November 2022 bimester and May and June 2023 bimester.
• The office I represented achieved first place in the bimester awards for: November and December 2021 + March and April 2022 and 2023.
CLUB WORKSPACE
• Number one for Co-working Membership sales (Recurring).
• Recognition for events with the highest attendance (Recurring).
INNOVATION MARKETING
(Team)
• Number one in the office for sales (Recurring).
• Number one in the UK for sales (Recurring).
Languages
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Sales Manager
Tek 01 SRL
09.2023 - Current
Financial Advisor/Broker
Più Mutui Casa
01.2021 - 11.2023
Community Associate
Regus
03.2019 - 01.2020
Team Leader
Innovation Marketing
01.2015 - 01.2018
Sales Manager
Victorus Lashes
01.2013 - 01.2015
MBA -
Nexford University
High School Diploma -
Adams Academy
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