Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Additional Information
Timeline
Generic

Jerry Rojo

Rome

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Car Park Attendant

Cattaro Car Srl
03.2022 - Current
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Assisted drivers with locked vehicles or in need of jump-starts to facilitate access to vehicles quickly and safely.
  • Handled cash, made accurate change and maintained balanced cash drawer.

Bellhop

Hotel Dei Borgognoni Spa
04.2008 - 11.2021
  • Maintained knowledge of destination and answered customer questions within scope of understanding.
  • Opened doors and transported luggage for customers with care and efficiency.
  • Stored luggage for guests, retrieving baggage and items when notified.
  • Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.
  • Notified front desk manager of any guest issues in need of additional attention.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Posted and maintained public area signage for hotel.
  • Delivered newspapers, mail, packages, faxes and check-out invoices to guest rooms.

Porter

Gesconet Spa
05.2004 - 01.2008
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Updated visitor and delivery logs for correct, current security records.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Delivered guest messages quickly and correctly, maintaining information confidentiality.

Education

Bachelor of Science - Nursing

Pines City University
Baguio City, Philippines
03.1997

Skills

  • Documentation
  • Guest Service
  • Client Service
  • Verbal Comprehension
  • Oral Communication
  • Guest Relations
  • Customer Service
  • Team Collaboration
  • Sensitive Information Handling
  • Problem-Solving Skills

Affiliations

Philippine Nurses Association

Philippine Red Cross

Languages

English
Bilingual or Proficient (C2)
Italian
Upper intermediate (B2)
Spanish
Elementary (A2)

Additional Information

DOB : 19 June 1977

POB : Baguio City, Philippines

Driver's License : AM, A1, A

Timeline

Car Park Attendant

Cattaro Car Srl
03.2022 - Current

Bellhop

Hotel Dei Borgognoni Spa
04.2008 - 11.2021

Porter

Gesconet Spa
05.2004 - 01.2008

Bachelor of Science - Nursing

Pines City University

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Jerry Rojo