Summary
Overview
Work History
Education
Skills
write
Languages
Timeline
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Jessica Crovella

Cerveteri

Summary

Professional Secretary with over seven years of experience managing daily administrative support tasks and operations in analysis laboratory industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Secretary and Quality Manager

CerbaHealthCare Italia
06.2017 - 09.2023
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Graphic Web Developer for Websites and Secretarial

Zuraweb
03.2014 - 06.2014
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Streamlined website maintenance tasks for increased efficiency and improved site functionality.
  • Developed custom web applications, resulting in tailored solutions for client needs.
  • Increased website traffic through search engine optimization strategies and targeted content creation.

Attendant at the Counter and Tables

“Bar Aurelia” Fiumicino
06.2011 - 09.2012
  • Enhanced customer satisfaction by providing efficient and courteous service.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.

Responsible for Editing Project Presentation Video

Design Studio Of Giulio Simonelli
06.2010 - 08.2010
  • Enhanced video quality by applying color correction and visual effects techniques.
  • Collaborated with the production team for seamless integration of audio and visual elements.
  • Streamlined editing workflow by organizing footage and maintaining a consistent file structure.
  • Improved project efficiency with meticulous organization and management of digital assets.
  • Contributed to creative brainstorming sessions, generating innovative ideas for video content.
  • Assisted in the shooting process by operating cameras and lighting equipment when necessary.

Education

High School Diploma -

IPSSCTSP “STENDHAL”
Rome, Italy
09.2009

Skills

  • Customer Service
  • Sales Support
  • Appointment Scheduling
  • Meeting Coordination
  • Office Administration
  • Document Preparation
  • Presentation Creation
  • Digital File Management

write

One of my hobbies is writing, as well as dedicating myself to the graphics of images or photos.
I love writing, I have currently also published 3 novels on a social platform, one currently in progress. It's a way to keep your mind active and be able to learn more and more information for personal growth.

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Intermediate (B1)

Timeline

Secretary and Quality Manager

CerbaHealthCare Italia
06.2017 - 09.2023

Graphic Web Developer for Websites and Secretarial

Zuraweb
03.2014 - 06.2014

Attendant at the Counter and Tables

“Bar Aurelia” Fiumicino
06.2011 - 09.2012

Responsible for Editing Project Presentation Video

Design Studio Of Giulio Simonelli
06.2010 - 08.2010

High School Diploma -

IPSSCTSP “STENDHAL”

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Jessica Crovella