Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jillian Mirador

San Giuliano Milanese

Overview

10
10
years of professional experience
1
1
Certification

Work History

Front Office Agent

Uptown Palace Hotel
07.2021 - Current
  • Check In & Check Outs
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
  • Maintained transaction security by verifying payment cards against identification.
  • Answered and managed incoming and outgoing calls while taking accurate notes for distribution to office staff.

Associate & Receptionist

Spaces
02.2021 - 05.2021

Picker & Packer

Cal Emmelibri
11.2020 - 12.2020

Front Office Agent

Hotel Michelangelo
08.2017 - 09.2020

Front Office Intern

NH Hotels
11.2015 - 12.2015

Front Office Intern

UNA Hotel Mediterraneo
03.2015 - 03.2015

Front Office Intern

Hotel Michelangelo
06.2014 - 07.2014

Education

High School Diploma -

Istituto D'Istruzione Superiore Gianni Brera
Milan, Italy
07.2017

Skills

  • Empathy and understanding
  • Resourceful
  • Guest Relations
  • Reservation management
  • Decision-making abilities
  • Multitasking proficiency
  • Problem-Solving Skills

Certification

-First Aid Course

-HACCP Course



Languages

English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
Spanish
Beginner (A1)

Timeline

Front Office Agent

Uptown Palace Hotel
07.2021 - Current

Associate & Receptionist

Spaces
02.2021 - 05.2021

Picker & Packer

Cal Emmelibri
11.2020 - 12.2020

Front Office Agent

Hotel Michelangelo
08.2017 - 09.2020

Front Office Intern

NH Hotels
11.2015 - 12.2015

Front Office Intern

UNA Hotel Mediterraneo
03.2015 - 03.2015

Front Office Intern

Hotel Michelangelo
06.2014 - 07.2014

High School Diploma -

Istituto D'Istruzione Superiore Gianni Brera
Jillian Mirador