JINU JACOB
Warsaw
Summary
Accomplished professional with strong leadership and communication skills and an efficient data processor, skilled at managing multiple tasks and committed to achieving results within deadlines.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Foundever
10.2023 - 07.2024
- Respond to the customer enquires within the given timescales, efficiently and effectively
- To develop and maintain a full knowledge of client products and services
- To deal with all correspondence as requested/required
- Collect the PCI details and payment related issues of the customers.
Data Processing Specialist
NielsenIQ
03.2023 - 09.2023
- Create database according to the client's requirements.
- Maintained databases by creating new records or updating existing ones.
- Have good understanding about process automation.
- Good understanding of Data Warehousing concepts and BI.
- Create and maintain process documentation
- Investigate data enquires and identify problems with local teams.
Technical Support Representative
FoundeverSitel
09.2021 - 06.2022
- Provide technical support to the American clients
- Handling product issues and check invoices
- Updated account information to maintain customer records
- Manage timely and effective replacement of damaged or missing products.
Physical Education Teacher
St George Public School,Kottappady
05.2019 - 03.2020
- Organized annual field days and sports tournaments, promoting physical activity and healthy competition among students.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Led exercises and physical activities to engage students and develop physical skills.
- Encouraged students to set and achieve fitness goals to develop sense of accomplishment.
- Prepared lesson plans to teach age-appropriate exercises in alignment with school curriculum.
- Organized and led sports teams teaching benefits of sportsmanship.
Junior Accountant
Inspirell Business India Pvt Ltd
05.2013 - 05.2015
- Provided assistance in preparing monthly financial statements.
- Analyzed financial documents to verify accounting data and mathematical accuracy.
- Created and submitted invoices according to the financial schedule.
- Coordinated timely payments from vendors, clients and account holders.
Education
Master's - Tourism And Recreation
Vistula University Warsaw
05.2023
Bachelor's - Physical Education
Christ College Irinjalakkuda
06.2019
Skills
- Customer support
- Time Management
- Business Continuity Planning
- Interpersonal Communication
- Office organization
- Material Requirements Planning(MRP)
- Production Planning
- Purchase Orders
- Rapid Response
- Statutory Accounting Principles(SAP)
- Credit Card Payment Processing
- Administrative Support
Accomplishments
- Physical Education Teacher(St Mary's High School Krariyely)- Teach High school students the basics of physical education and sports as the part of my internship in my Bachelors and successfully completed the internship for three months.
- Youth Academy training(St Mary's High school Krariyely)-Provide football coaching for the students and teach them the basics of playing football and other sports.
- Venue Management- Conduct different sports and games in the schools and also coordinate the events conducted by the clubs.
- Started a food related business and handle the business.
Timeline
Customer Service Representative
Foundever
10.2023 - 07.2024
Data Processing Specialist
NielsenIQ
03.2023 - 09.2023
Technical Support Representative
FoundeverSitel
09.2021 - 06.2022
Physical Education Teacher
St George Public School,Kottappady
05.2019 - 03.2020
Junior Accountant
Inspirell Business India Pvt Ltd
05.2013 - 05.2015
Master's - Tourism And Recreation
Vistula University Warsaw
Bachelor's - Physical Education
Christ College Irinjalakkuda
Similar Profiles
Angela MorganAngela Morgan
Customer Service Representative at FOUNDEVERCustomer Service Representative at FOUNDEVER
Asia JohnsonAsia Johnson
Patient Billing Representative at FoundeverPatient Billing Representative at Foundever
Tyler StephensTyler Stephens
Credit Card Specialist at FoundeverCredit Card Specialist at Foundever
Latrina LillyLatrina Lilly
Customer service rep Inbound 1 at FoundeverCustomer service rep Inbound 1 at Foundever
Oliwia KowalskaOliwia Kowalska
English Teacher at Strefa JęzykaEnglish Teacher at Strefa Języka