Summary
Overview
Work History
Education
Skills
Street
Personal Information
Languages
Reading , Cycling , Fishing
Timeline
Generic
Johirul Islam

Johirul Islam

Tourism Managements & Public Relations
Venice

Summary

Driven Hospitality Specialist with talent for maintaining customer satisfaction while assisting with reservations and special requests. Successful in helping customers plan special events through exceptional industry knowledge and catered recommendations for venues and vendors. Flexible with upbeat demeanor and commitment to client satisfaction.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work History

Hospitality Manager

RISTORANTE PICCIN
04.2022 - Current
  • Upheld brand reputation through strict adherence to corporate policies and guidelines relating to guest interactions and facility maintenance.
  • Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.
  • Filed incident reports and handled inappropriate behavior to document problems and disturbances.
  • Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.

BARISTA e BARMAN

FA MA INVEST
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Hospitality Assistant

BOWLING Parigi
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

BBA - Accounting And Finance

Università Ca' Foscari (Ca Foscari University )
Venice, Italy
05.2013 - 2017.05

BBA - Accounting

Feni Govt Collage
Feni Bangladesh
12.2012 - 07.2017

BUSSINESS ADMINISTRATION - Business Administration

Iqbal Memorial Govt Degree Collage
Dagonbhuiyan Feni Bangladesh
05.2010 - 2012.05

High School Diploma -

Ataturk Model Govt High School
FENI, BANGLADESH
04.2005 - 2010.05

Italian Language Course -

CPIA VENEZIA
Venice Italy
02.2022 - 2023.05

GED -

CPIA VENEZIA
Venice, Italy
05.2023 - Current

CORSO DI FORMAZIONE -

INPS
Venice Italy
03.2023 - 2023.05

CORSO DI SOMMELIERE -

FISAR
Venice Italy
07.2024 - Current

Skills

Microsoft Office

Front Office Management

Team Player

Pianificazione strategica

Leadership

Microsoft Excle

Street

VIA ERNESTO BONAIUTI 08

Personal Information

  • Date of Birth: 02/08/1996
  • Nationality: Bangladeshi By Birth
  • Born in a small village of Feni district ( Dagonbhuiyan Thana ) Village : Hasan Gonipur 03 Purbo ChandraPur 09 on Word
  • Family:- I have 3 brothers & 3 sisters among them im 5th (B B S S myself S )
  • My father died in 2022
  • Now i have been living with my mom in our Permanent address

Languages

Bangla
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
French
Advanced (C1)
Spanish
Upper intermediate (B2)

Reading , Cycling , Fishing

In my leisure time i like to Read books riding Cycle & Fishing . I enjoy myself a lot . Often I go for long cycle ride , use to Fishing & also watching movies

Timeline

CORSO DI SOMMELIERE -

FISAR
07.2024 - Current

GED -

CPIA VENEZIA
05.2023 - Current

CORSO DI FORMAZIONE -

INPS
03.2023 - 2023.05

Hospitality Manager

RISTORANTE PICCIN
04.2022 - Current

Italian Language Course -

CPIA VENEZIA
02.2022 - 2023.05

BBA - Accounting And Finance

Università Ca' Foscari (Ca Foscari University )
05.2013 - 2017.05

BBA - Accounting

Feni Govt Collage
12.2012 - 07.2017

BUSSINESS ADMINISTRATION - Business Administration

Iqbal Memorial Govt Degree Collage
05.2010 - 2012.05

High School Diploma -

Ataturk Model Govt High School
04.2005 - 2010.05

BARISTA e BARMAN

FA MA INVEST

Hospitality Assistant

BOWLING Parigi

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Johirul IslamTourism Managements & Public Relations