Johnny Tsiko

Work History

Restaurant Waiter

Madison’s Kitchen Bar Cafe

12.2024 - 02.2025

Answered customers' questions, recommended items, and recorded order information.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas for optimal guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Cashier

Super Market Bazaar

07.2024 - 09.2024

Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Helped customers complete purchases, locate items, and join reward programs.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Ensured accuracy in financial transactions, reconciled cash with receipts daily.

Cashier

Super Market Bazaar

09.2023 - 10.2023

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.

Food Runner

Ikos Odisia Hotel

04.2024 - 07.2024

Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Greeted customers and provided outstanding customer service.
Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Maintained cleanliness and organization in dining area, contributing to inviting environment.
Managed food presentation before delivery, ensuring all dishes met quality standards.

Waiter

Antonys Pool Bar

06.2023 - 07.2023

Greeted new customers, discussed specials, and took drink orders.
Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
Trained staff members on use of POS system.

Food Waiter

Votsalo Taverna

06.2022 - 09.2022

Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
Consistently received positive feedback from customers regarding both food quality and level of service provided.
Supported management team during high-volume events such as holidays or private parties by coordinating large groups'' seating arrangements.

Bar Waiter

Mythos Restaurant Cocktail Bar

07.2021 - 09.2021

Maintained clean and organized bar area.
Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
Assisted with bartending duties during high-volume shifts.
Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
Served alcoholic and non-alcoholic beverages in bar environment.
Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.

Waiter's Assistant

Sunset Taverna 09/06/21-17/07/21

06.2021 - 07.2021

Prioritized safety while performing tasks such as carrying hot plates or navigating crowded spaces, reducing risk of accidents and ensuring a secure environment for all.
Collaborated with kitchen staff to ensure accurate order preparation and timely execution.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Engaged in suggestive selling and other sales techniques.
Assisted customers with carry-out service.

Waiter's Assistant

Dillina Taverna

06.2020 - 09.2020

Continually updated personal knowledge of menu items and specials in order to effectively answer guest inquiries.
Streamlined communication between the front-of-house and back-of-house teams, reducing wait times for guests.
Prioritized safety while performing tasks such as carrying hot plates or navigating crowded spaces, reducing risk of accidents and ensuring a secure environment for all.
Greeted customers and provided menus upon arrival to dining room.
Arranged tables and chairs for special occasions and events.
Assisted in training new Waiter''s Assistants, sharing knowledge of best practices and restaurant procedures.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Waiter's Assistant

Keri Lighthouse Restaurant 10/06/19-10/08/19

06.2019 - 08.2019

Boosted customer satisfaction through attentive service.
Collaborated with kitchen staff to ensure accurate order preparation and timely execution.
Ensured proper food handling procedures were followed at all times, maintaining health code compliance within the establishment.
Demonstrated multitasking ability by managing multiple tables simultaneously, ensuring prompt service delivery.
Maintained clean and organized table settings for optimal presentation and functionality.
Participated in team meetings to discuss strategies for improving overall guest satisfaction levels.
Assisted in training new Waiter''s Assistants, sharing knowledge of best practices and restaurant procedures.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Communicated with kitchen staff to enable accurate food preparation.
Remained calm and poised when dealing with difficult customers or during busy shifts.

Summary

Overview

Work History

Restaurant Waiter

Cashier

Cashier

Food Runner

Waiter

Food Waiter

Bar Waiter

Waiter's Assistant

Waiter's Assistant

Waiter's Assistant

Education

High School Diploma - Zakynthos

Skills

Timeline

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