Jordyn Jones
Middletown
Summary
Detail-oriented Specialist and Parachute Rigger with almost five years of service in U.S. Army. Proven skill completing high-quality repairs to maintain mission readiness. Well-versed in troubleshooting problems, coordinating documentation and managing storage procedures of vital survival equipment. Self-motivated and dedicated with a passion for safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Parachute Specialist
United States Army
08.2019 - 03.2023
- Tasked with the responsibility of safeguarding life-saving apparatus worth hundreds of thousands of dollars.
- Adhered to strict safety procedures and protocols when operating heavy machinery and tools, protecting both personnel and equipment.
- Enhanced functionality of systems by performing routine maintenance in accordance with manufacturer manuals, completing basic repairs and replacing worn out components.
- Comfortable at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new environments.
- Skilled at time efficiency in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others providing support and guidance.
- Supervised team to identify areas of improvement and devised solutions based on findings.
- Handled sensitive information with professionalism and discretion in remote locations.
Dietary Worker
Anchor Care & Rehabilitation Center
10.2018 - 06.2019
- Served specific meals to patients with special dietary needs.
- Patiently and compassionately assisted patients requiring assistance eating meals.
- Followed sanitation and food handling guidelines while assisting with daily meal preparation.
- Served meals to residents in accordance with established schedules and dietary procedures.
- sanitized plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- adhered to all food safety regulations while preparing meals for patients.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Discarded outdated food products and maintained waste disposal procedures.
Customer Service Representative
McDonald's
07.2017 - 09.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Trained new personnel regarding company operations, policies and services.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cross-trained and provided backup support for organizational leadership.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
No Degree - Business Administration And Management
University Maryland Global Campus
Aviano Italy 08.2023
Skills
- Reading Technical Manuals
- Verbal and Written Communication
- Equipment Inspection
- Military Maintenance Requirements
- Personnel Safety
- Workload Prioritization
- Hand Tools
- Critical-Thinking
- Problem-Solving
- Leadership
- Time Management
- Supervised and trained a team sized element
- Machine Setups
Certification
- Airdrop Load Inspector, 173rd Airborne Brigade
Timeline
Parachute Specialist
United States Army
08.2019 - 03.2023
Dietary Worker
Anchor Care & Rehabilitation Center
10.2018 - 06.2019
Customer Service Representative
McDonald's
07.2017 - 09.2018
No Degree - Business Administration And Management
University Maryland Global Campus
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