JOSEFINA REYNA
La Cumbre, Córdoba.,X
Summary
Highly adaptable and customer-focused bilingual professional with international experience. Proven ability to communicate effectively in both Spanish and English. Strong interpersonal skills, attention to detail, and a passion for delivering outstanding customer service. Seeking a remote position in customer support or client services.
Overview
5
5
years of professional experience
Work History
Cultural Exchange (Au Pair)
Cultural Care Au Pair, USA - Au Pair
06.2022 - 06.2024
- Provided full-time childcare while immersed in an English-speaking environment.
- Developed advanced communication skills and cultural adaptability.
- Enrolled in college-level courses as part of visa requirements.
- Strengthened English fluency through daily interactions and academic settings.
Nail Technician & Business Owner
Luar Uñas
12.2020 - 06.2022
- Launched and managed a successful nail services business.
- Provided client consultations and services including gel and traditional nails.
- Handled bookings, client relations, and business operations independently.
Waitress & Cashier
Alcudia Bar
02.2019 - 06.2022
- Delivered prompt and courteous customer service in a fast-paced environment.
- Handled cash transactions accurately and maintained order flow efficiency.
- Built strong teamwork and multitasking abilities.
Education
TEFL/TESOL Certification - Teaching English Online And In-person
Bridge Education Group
United States02-2024
Digital Marketing Course
Hudson County Community College
United States01-2023
High School Diploma -
Nuestra Señora Del Lourdes
La Cumbre, Córdoba, Argentina.12-2021
Manicure Training Courses
44DC Institute And Professional Manicurists
Online06-2021
ESOL Preliminary English Test (PET)
Cambridge
11-2018
Skills
- Bilingual Communication (Spanish & English)
- Customer Support
- Time Management
- Team Collaboration
- Conflict Resolution
- CRM Tools (Basic Knowledge – Can Be Trained)
- Adaptability & Quick Learning
Languages
English
Advanced (C1)
Timeline
Cultural Exchange (Au Pair)
Cultural Care Au Pair, USA - Au Pair
06.2022 - 06.2024
Nail Technician & Business Owner
Luar Uñas
12.2020 - 06.2022
Waitress & Cashier
Alcudia Bar
02.2019 - 06.2022
TEFL/TESOL Certification - Teaching English Online And In-person
Bridge Education Group
Digital Marketing Course
Hudson County Community College
High School Diploma -
Nuestra Señora Del Lourdes
Manicure Training Courses
44DC Institute And Professional Manicurists
ESOL Preliminary English Test (PET)
Cambridge
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