Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
EXTRA-CURRICULAR ACTIVITIES
Training
Certification
Timeline
Generic

Josephine Feeney

Rome

Summary

Highly accomplished leader with a proven track record of collaborating with national and local commissioners, policy makers, statutory agencies, and non-profit partners to develop effective strategies and successfully implement projects. Recognized for delivering exceptional value and driving positive outcomes, possesses a deep understanding of working within diverse sectors. Strong focus on achieving organizational goals and fostering meaningful partnerships, consistently leveraging expertise to drive innovation and create lasting impact.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Private English Tutor

Freelance
04.2023 - Current
  • Enhanced students language skills by utilizing interactive activities and multimedia resources during tutoring sessions.
  • Increased students vocabulary knowledge through creative word games and exercises, leading to more effective communication skills.
  • Fostered a positive learning environment that encouraged open communication between tutor and student, promoting active participation in lessons.

Consultant Facilitator

Pacific Community - SPC
03.2023 - 02.2024
  • Worked within multiple teams of the Fisheries Science department to provide external facilitation for workshops, team annual retreats and professional meetings
  • Provided administrative support by coordinating workshops, meetings, and team retreats.
  • Managed event logistics, schedules, and communications across APAC and differing timezones to ensure smooth operations.
  • Coordinated with external partners and vendors to deliver comprehensive solutions that meet clients' diverse needs.
  • Tailored facilitation styles to accommodate virtual and in-person settings, ensuring consistent engagement levels.

Senior Operations Manager

Victim Support
05.2019 - 06.2022
  • Monitored financial performance to inform decision-making and resource planning across 11 domestic and sexual abuse services in London, managing 32 staff members.
  • Designed and implemented strategy for service delivery, optimising procedures to improve resource utilisation and efficiency.
  • Managed workforce planning, volume predictions, and capacity to meet service demands, increasing productivity through training and performance feedback.
  • Secured up to 30% additional funding for 3 projects, extended funding for all, and successfully redesigned a project’s budget to address significant overspending without implementing redundancies.
  • Advised on the Domestic Abuse Bill (now the Domestic Abuse Act 2020), focusing on the impact on disabled victims, and built strong stakeholder relationships through transparent communication and collaboration.

Business Development Officer

Victim Support
05.2021 - 05.2022
  • Headhunted internally by the Director of Business Development to identify new business opportunities in both the private and third sector, in alignment with the organisations business strategy
  • Provided expert knowledge on VAWG grant proposals from beginning to end
  • Organized networking events to connect with industry professionals.
  • Engineered project design by compiling data, internal information and budgets to form strong grant applications
  • Conducted market research to identify potential clients and opportunities.
  • Monitored industry trends and identified new opportunities for business growth

Senior Independent Domestic Violence Advocate (IDVA)

Victim Support
12.2017 - 05.2019
  • Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
  • Speaker at televised International Women’s Day event organized by Namek Naam
  • Collaborated with multidisciplinary teams to address clients'' unique needs, resulting in more tailored interventions and improved outcomes.
  • Effectively managed junior IDVAs, ensuring prevention of vicarious trauma and maintenance of high standard of care for victims
  • Conducted regular safety audits of facilities and procedures, maintaining a secure environment for staff and clients alike.
  • Provided expert training to external professionals on domestic abuse such as police officers, health visitors and doctors

IRIS Advocate Educator

Victim Support
10.2016 - 12.2017
  • Generated 'buy-in' with local GP practices to enrol on the training programme and become IRIS Accredited
  • Simultaneously managed a caseload of domestic abuse victims living in crisis, empowering independence, whilst providing training programmes to GP practices
  • Within 6 months successfully met all targets required for the project, 6 months ahead of scheduled budgeting
  • Developed individualized action plans to support clients in navigating complex systems and achieving goals.
  • Presented cases in community forums to raise awareness and mobilize support for advocacy efforts.
  • Conducted needs assessments to identify barriers faced by clients in accessing services.
  • Advocated for clients' rights by conducting thorough research on legal precedents and relevant policies.

Domestic Abuse Caseworker

Victim Support
04.2016 - 10.2016
  • Strong attention to detail when information gathering on client cases
  • Designed and implemented risk assessments and safety plans reduce client risk
  • Promoted within6 months
  • Coordinated work with police, social services, health care service to ensure best possible outcomes for clients
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Assessed needs of each client and recommended appropriate services and resources.
  • Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.

Education

Social Work and Applied Social Sciences -

University of Bath
06.2015

BTEC National Health and Social Care - undefined

Loughborough College
06.2012

Skills

  • Strategic Planning
  • Facilitation
  • Leadership
  • Change Management
  • Problem Solving
  • Critical Thinking
  • Office administration
  • Relationship management
  • Scheduling
  • Microsoft Office Suite
  • Office management

Accomplishments

I have successfully supported three gender-based violence projects by strengthening relationships with donors to restore trust, adjusting project structures to improve client outcomes, and realigning budgets to ensure financial sustainability.

LANGUAGES

English
Bilingual or Proficient (C2)
Italian
Beginner (A1)

EXTRA-CURRICULAR ACTIVITIES

Volunteer at International Citizen Service (ICS), Kaligram, Bangladesh Led a team of6 UK and6 Bangladeshi volunteers to work with the community of Kaligram to educate on issues of Gender Equality, Young People’s Rights, Education, Sanitation and Health. To plan, develop and deliver workshops to the wider community, constantly evaluating methods to reach the optimum target audience. Support and empower young people and women within the community and provide alternative perspectives to create a more equal and safe society. By the end of the project85% of surveyed school boys aged11-18 believed girls should remain in higher education.

Training

  • Service Managers Course, Safelives
  • September2018 — December2018
  • Independent Domestic Abuse Advocate (IDVA) Qualification, Safelives
  • October2016 — October2017
  • IRIS Advocate Educator Trainer, IRSIi
  • October2016 — December2016

Certification

Service Managers Course, Safelives

September 2018 — December 2018


Independent Domestic Abuse Advocate (IDVA) Qualification, Safelives

October 2016 — October 2017


IRIS Advocate Educator Trainer, IRISi

October 2016 — December 2016

Timeline

Private English Tutor

Freelance
04.2023 - Current

Consultant Facilitator

Pacific Community - SPC
03.2023 - 02.2024

Business Development Officer

Victim Support
05.2021 - 05.2022

Senior Operations Manager

Victim Support
05.2019 - 06.2022

Senior Independent Domestic Violence Advocate (IDVA)

Victim Support
12.2017 - 05.2019

IRIS Advocate Educator

Victim Support
10.2016 - 12.2017

Domestic Abuse Caseworker

Victim Support
04.2016 - 10.2016

BTEC National Health and Social Care - undefined

Loughborough College

Social Work and Applied Social Sciences -

University of Bath

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Josephine Feeney