Julia Cannarozzo

• Developed customer service scorecards to measure customer service performance.
• Provided outstanding customer service.
• Provided exemplary customer service on each field visit to deliver exemplary customer service.
• Met customer service objectives by providing superior customer service to English,italian,spanish-speaking customers.
• Improved customer service ratings and accurately solved problems using active listening and customer service skills.
• Provided extraordinary customer service to clients.
• Resolved issues and maintained customer service standards.
• Maintained excellent customer service and positive a
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent Communication Skills: Developed strong communication skills through interactions with clients from diverse cultural backgrounds worldwide. Proficient in conveying ideas effectively and ensuring clear understanding in various professional settings.
• Exceptional Dynamics Usage: Mastered the utilization of Dynamics software, demonstrating proficiency in managing client relationships, streamlining processes, and optimizing workflows. Utilized Dynamics to enhance efficiency and deliver exceptional service to clients.
• Proficient in Microsoft Office Suite: Possess advanced skills in Microsoft Word, Excel, and PowerPoint, enabling efficient documentation, data analysis, and presentation creation. Experienced in producing high-quality documents and presentations tailored to diverse audience needs.
• Outstanding Problem-Solving Abilities: Demonstrated a strong aptitude for problem-solving, effectively identifying issues and implementing innovative solutions. Utilized analytical skills and critical thinking to address challenges and achieve optimal outcomes for clients and projects.

• I worked for a metal company, where I traveled around the country seeking local clients and reached out to international clients online.
• inspected the quality of purchased materials,
• ensured customer satisfaction
• Collaborated with team members to complete complex custom metalwork projects, ensuring client satisfaction.
• Operated hand and power tools and heavy machinery safely.

• Developed profitable trading strategies by conducting thorough market analysis and identifying trends.
• Assessed hourly market conditions to look for hedge and arbitrage opportunities.
• Built strong relationships with clients by providing insightful market commentary and personalized investment advice.
• I learned very well all kinds of metals
• I learned how to handle metals
• Teamwork: Skilled in collaborating effectively within a team environment to achieve common goals.
• Warehouse Operations: Experienced in working efficiently in warehouse settings, including inventory management and organization.
• Computer Proficiency: Proficient in using computer software such as Microsoft Word, Excel, and other relevant programs for documentation, data analysis, and reporting.

After finishing my language studies, I co-founded a metal trading business with my sister. As a partner, I managed international client relations, quality control, and transportation documentation. My role focused on ensuring smooth operations and client satisfaction.

This experience enhanced my language skills and provided valuable insights into international trade and quality management. I'm eager to bring these skills to a new role.

• Developed profitable trading strategies by conducting thorough market analysis and identifying trends.
• Built strong relationships with clients by providing insightful market commentary and personalized investment advice.
• Monitored market trends and developed strategies to capitalize on potential opportunities.

• Maintained a clean and sanitary work environment, adhering to food safety regulations and guidelines.
• Demonstrated continuous improvement efforts through ongoing professional development and learning from industry trends.
• Optimized workflow through effective communication with front-of-house staff regarding special requests or dietary restrictions.
• Increased kitchen efficiency by organizing workstations and streamlining the pasta-making process.
• Reduced food waste by properly storing ingredients and maintaining optimal inventory levels.
• Improved pasta dish quality by consistently following recipes and cooking techniques.
• cleaning environment
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Managed opening and closing shift kitchen tasks.
• Taking payments