Summary
Overview
Work History
Education
Skills
Certification
Lingue
Personal Information
Disclaimer
Timeline
Generic
Kaotar Garaoui

Kaotar Garaoui

Milan,MI

Summary

Master’s Degree candidate in Economic Development with experience in administration, recruitment, and personnel management. Skilled in the use of CRM systems, document management, and supporting talent management activities. Accuracy, reliability, and strong interpersonal skills enable me to adapt to dynamic environments, ensuring both precise data entry and effective support to HR functions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Key Account Sales

GIBPO s.r.l. - GiGroup Holding
03.2025 - 08.2025
  • Management and development of key customer relationships
  • Needs analysis and proposal of tailored solutions
  • Identification of opportunities and negotiation of agreements
  • Collaboration with internal teams to improve processes and customer satisfaction

Medical practice management

EsteFuture Clinic
05.2024 - 09.2024
  • Contact with potential patients from the European market and provision of information on treatments
  • Management of documentation and closing of sales contracts
  • Reception and language support for healthcare staff

Retail Assistant & HR Recruiting Assistant

Primark
08.2022 - 01.2024
  • Customer service and cash management (including Tax Free procedures)
  • Recruitment and interviews with candidates, training, and onboarding
  • Support with administrative tasks

Master Equity Defender - Helpdesk

Albero della Vita Onlus
09.2020 - 02.2022
  • Listening, recording, and data analysis for the YES project
  • Research, planning, and organization of the 1st International Forum
  • Coordination of volunteers and stakeholder engagement for events
  • Online communication management and content creation

HR Administration Officer

Prefecture of Pavia
01.2016 - 07.2019
  • Preparation and management of contractual documentation, recording of leave, and overtime
  • Support in accounting and tax consulting, management of administrative deadlines, documentation for financial statements and tax returns, and preparation of reports

Education

Master’s Degree - Economic Development And International Relations

University of Pavia
12-2025

Erasmus Study Exchange Program - 6 months

Altinbas University
Istanbul, Turkiye
07.2024

Erasmus Overseas Exchange Program - 3 months

Birzeit University
West Bank
06.2022

Bachelor's Degree - Political Science And International Relations

University of Pavia
10-2020

Summer University -

Université Abdelmalek Essaâdi
Morocco
08.2019

Spring University -

Franklin University
Switzerland
03.2018

Diploma - Administration, Finance And Marketing

Piero Della Francesca
Milan, Italy
07-2016

Skills

  • CRM and management tools: Zucchetti, Asana, Zoho, Brassring, Workday
  • Microsoft Office Suite and Canva
  • Social media strategy and blogging
  • Data analysis & database management

Certification

  • Diploma PROJECT OFFICER 2025 with COSPE
  • Microsoft Excel: from basics to advanced level
  • Digital Campus #99eLode
  • Digital Marketing (GOL Program – Lombardy Region, ACTL, 2024)

Lingue

Italiano
Esperto
C2
Arabo
Esperto
C2
Inglese
Intermedio avanzato
B2
Francese
Intermedio
B1

Personal Information

Disclaimer

I authorize the processing of the personal data contained in my CV pursuant to Article 13 of Legislative Decree 196/2003 and Article 13 of EU Regulation 2016/679 on the protection of individual citizens with regard to the processing of personal data.

Timeline

Key Account Sales

GIBPO s.r.l. - GiGroup Holding
03.2025 - 08.2025

Medical practice management

EsteFuture Clinic
05.2024 - 09.2024

Retail Assistant & HR Recruiting Assistant

Primark
08.2022 - 01.2024

Master Equity Defender - Helpdesk

Albero della Vita Onlus
09.2020 - 02.2022

HR Administration Officer

Prefecture of Pavia
01.2016 - 07.2019

Master’s Degree - Economic Development And International Relations

University of Pavia

Erasmus Study Exchange Program - 6 months

Altinbas University

Erasmus Overseas Exchange Program - 3 months

Birzeit University

Bachelor's Degree - Political Science And International Relations

University of Pavia

Summer University -

Université Abdelmalek Essaâdi

Spring University -

Franklin University

Diploma - Administration, Finance And Marketing

Piero Della Francesca
Kaotar Garaoui