Karim Shahin
Sr. Agile Project Manager
Cairo
Summary
Having worked as an Agile project manager, I have a strong foundation in traditional project management methods and a deep understanding of Agile methodologies. My track record speaks for itself, as I have successfully delivered numerous projects throughout my career. I'm well-versed in handling project lifecycles, managing risks, and engaging stakeholders effectively. When it comes to Agile frameworks like Scrum and Kanban, I'm well-equipped to adapt swiftly to changing project needs and foster a collaborative atmosphere. I'm motivated by a genuine passion for achieving top-notch results, and I firmly believe that I can bring substantial value to any organization looking to optimize project outcomes.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
8
8
Certifications
Work History
Sr. Agile Project Manager
Atos Global IT Solutions
05.2022 - Current
- Successfully managed and led agile project teams for the Paris Olympics, ensuring timely delivery of project milestones and adherence to project goals and objectives.
- Demonstrated strong leadership skills as a senior Agile project manager for the Special Olympics project, overseeing project execution, resource allocation, and stakeholder communication to deliver a successful event.
- Coordinated venue applications and managed the planning and execution of venue-related activities during the Euro2024 event in Berlin. Ensured seamless coordination between various stakeholders and teams to deliver a smooth and successful event.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project(s) progress, identified risks and took corrective action as needed.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Scrum Master
Vodafone Intelligent Solutions - VOIS
2 2021 - 05.2022
- Leader of an Agile squad educates the squad on Agile processes and help squad members follow Scrum practices religiously
- Collaborates both with the Product Owner who focuses on building the right product, and the development team that focuses on building the product right
- Helps everyone understand and imbibe Scrum values, principles, and practices and get the best product out to the customer
- Removes project impediments that stand in the way of team productivity and performance
- Ensures the development team is working effectively, by conducting regular reviews
- Hosts and facilitates Scrum events
- Represents the team in the Scrum of Scrums, keeping them aware of all efforts to engage and build upon program effectiveness across teams.
- Generated reports for IT project progress and performance.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
IT Project Manager
MCS
06.2019 - 02.2021
- Managed assigned projects/ PoCs from initiation to closure
- Provided detailed project status updates to stakeholders and executive management.
- Worked with project sponsor and stakeholders to complete project document outlining scopes, goals, deliverables, required resources and timing
- Coordinated internal resources and third parties/vendors for the flawless execution of projects
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
- Created and maintained comprehensive project documentation
- Tracked project performance, specifically to analyze the successful completion of short and long-term goals
- Met budgetary objectives and make adjustments to project constraints based on financial analysis
PMO
DXC Technology
07.2016 - 6 2019
- Change Management Lead:
- Applies a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
- Conducts impact analyses, assesses change readiness and identify key stakeholders
- Provides input, documents requirements and support the design and delivery of training programs
- Identifies, analyzes, and prepares risk mitigation tactics
- Integrates change management activities into project plan
- Defines and measures success metrics and monitor change progress
- Cost Management Lead:
- Ensures that a cost management plan is prepared
- Ensures that cost estimates are included in the preliminary project plan for the Identification Stage work effort, accepts new PO(s), SOW(s) and PO uplifts from customer and keep tracking them till project(s) closure
- Ensures that the project charter represents an accurate representation of the cost of delivering the project scope, reports budget and cost variance
- Provides current and forecast cost reporting data to senior managers on the business side
- Creates monthly invoice packs for the (T&M) projects and submitting it to the customer
- Assesses and validate proposed changes to the cost baseline.
Voice & Network Technical Support Engineer
Orange Business Services
8 2012 - 12.2015
- Voice BTG/MS LYNC Expert Engineer
- Incident Management activities through service failure, or error restoration to minimize service interruption, and to ensure customer’s business continuity
- Troubleshooting, isolation and restoration for faults and incidents on OBS core voice network including multivendor backbone platforms (NEO, Hookah, SBC etc.)
- Liaised with the other Orange groups (Service Operations, IBNF, etc.) to resolve faults on the network and customer
- Liaised with other technical support levels (CTS3/VSM) for fault escalation and resolution
- Ensured the efficient analysis and classification of each fault as it occurs on the network
- Ensured proper communication at all times
- Kept management informed of any red alert customer and network faults and initiate escalation procedures to higher technical levels and provide them with all fault details
- Handled all tasks or projects as assigned by the group manager
- Network Technical Support Engineer
- Restored service operation as quickly as possible and minimized the adverse impact on business operations in line with assigned customer (SLA)
- Provided technical point of contact for customers' incidents
- Owned the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams
- Diagnosed fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs
- Documented all troubleshooting and incident management actions via the electronic incident management system in a timely manner
- Documented all troubleshooting and incident management actions via the electronic incident management system in a timely manner
- Obtained and document data integrity issues and ensure getting valid Reason for Outage (RFO) when applicable and to note it in detail and gain agreement to incident closure by customer.
IT Administrator
Youm7 Newspaper
10.2011 - 08.2012
- Analyzed network traffic and performance metrics to optimize system performance.
- Monitored server performance using advanced diagnostic tools leading to proactive identification of potential bottlenecks before impacting operations negatively.
- Provided support and assistance in the management of mission critical components such as servers, network, applications, security, database, mail and messaging ...etc
- TCP/IP networking and hardware maintenance and repair
- Managed and administered Windows (XP, Vista ,7, 8) workstations and laptops
- Managed and administered Windows server 2003/2008 Active directory
- Managed and administered Cisco IP phones and registering them on CUCM
- Installed and managed CCTV cameras
- Installed and managed office attendance biometric system.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
Higher Technological Institute
Egypt, 10th Of Ramadan City 09.2004 - 08.2009
Skills
Project planning and development
Certification
SAFE 6.0 Agilist
Personal Information
- Date of Birth: 11/26/1987
- Nationality: Egyptian
- Driving License: Valid
- Marital Status: Married
- Military Status: Completed
References
References are available upon request
Timeline
Sr. Agile Project Manager
Atos Global IT Solutions
05.2022 - Current
IT Project Manager
MCS
06.2019 - 02.2021
PMO
DXC Technology
07.2016 - 6 2019
IT Administrator
Youm7 Newspaper
10.2011 - 08.2012
Bachelor of Science - Electrical, Electronics And Communications Engineering
Higher Technological Institute
09.2004 - 08.2009
Scrum Master
Vodafone Intelligent Solutions - VOIS
2 2021 - 05.2022
Voice & Network Technical Support Engineer
Orange Business Services
8 2012 - 12.2015
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