Karl Connor Bulsei
-mixologist Bartender
FERMO
Summary
Professional Bartender and Mixologist with a genuine love for the historical, social and cultural value of alcoholic beverages and distillates; but nonetheless also well prepared in coffee, cafeteria, ice-cream and microbrews fields.
High skilled in barista and mixologist techniques, my general goal is to make every costumer not only more than satisfied with their coffee or cocktail, but also
offer they knowledge about what they're asking for.
With an artist soul, a knack for tasting and crafting customized cocktails, as well as a wide culture about beers, distillates, and liquors, it gives me shivers being capable of changing someone's day with my work.
Overview
4
4
years of professional experience
67
67
years of post-secondary education
2
2
Languages
Work History
Bartender
Camping Village Calypso
05.2024 - 10.2024
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Assisted with inventorying beverage stock and bar supplies.
Managing Bartender
Foodrich Srl
10.2023 - 03.2024
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Collaborated with management to create promotional events that drew in new customers and boosted revenue.
- Cultivated an enjoyable atmosphere by curating appropriate music playlists that catered to various demographics visiting the establishment.
- Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained detailed knowledge of current industry trends in mixology techniques, spirits selections, and customer preferences to provide informed recommendations for guests seeking guidance on drink choices.
- Addressed customer complaints and inquiries to verify satisfaction.
- Developed innovative cocktail menus that attracted new patrons and increased overall sales.
Bartender
GLU Service S.r.l.
05.2023 - 09.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Barista
Sorelle Sisti
02.2022 - 01.2023
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Packaged bagels, muffins and other food items for customer purchase.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Bartender Assistant
Foodrich S.r.l.
09.2021 - 12.2021
- Streamlined drink preparation by prepping ingredients ahead of time during slow periods.
- Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
- Assisted with opening and closing procedures, maintaining a clean and organized workspace.
- Collaborated with bartenders to create new cocktail recipes, increasing menu variety and appeal.
- Mastered various mixing techniques, ensuring consistent drink quality across all orders.
- Learned how to make wide variety of mixed drinks.
- Delivered food to customers at bar and tables.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Processed payments for orders and provided customers with change.
Barista Trainee
GLU Service S.r.l.
06.2021 - 09.2021
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Continuously expanded product knowledge to provide informed recommendations for customers seeking guidance on beverage choices.
- Demonstrated flexibility in scheduling availability, working various shifts as needed to meet the demands of fluctuating business levels.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Followed exact recipes for mixing and preparing beverage and food items.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Bartender Trainee
Vittoriano S.r.l.
09.2020 - 11.2020
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Assisted with inventorying beverage stock and bar supplies.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Interacted with customers under supervision to support operational objectives.
Barista Trainee
Bluserena
06.2020 - 09.2020
- Continuously expanded product knowledge to provide informed recommendations for customers seeking guidance on beverage choices.
- Demonstrated flexibility in scheduling availability, working various shifts as needed to meet the demands of fluctuating business levels.
- Ensured consistency in drink quality by adhering to standard recipes and preparation procedures.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Education
High School Diploma -
IIS Giuseppe Garibaldi
Macerata, Italy 04.2001 - 01.2018
Coursework - Coffee, Cafeteria
Stacchiotti E Ricciardi
Recanati07-2018
Coursework - Base Barista Skills
Stacchiotti E Ricciardi
Recanati 04.2001 -
Coursework - Base Wine Tasting
Abea Form
Costa Merlata 04.2001 - 01.2019
Specialized Course - Distillates, Bartending Techniques, IBA Recipes
European Bartender School
Rome 04.2001 - 03.2018
Skills
Liquor, beer, and wine knowledge
Hospitality service expertise
Patience and Tolerance
Creative Mixology
Service-oriented mindset
Knowledge of craft and microbrews
Mixology
Extensive spirits knowledge
Adaptability and Flexibility
Classic cocktails
Changing beer kegs
Dataprocessingconsent
True
Carowner
True
Personal Information
- Date of Birth: 04/15/99
- Driving License: B
Singing, lenguages, walking, reading, philosophy, psycology, plants, gaming, writing poems
I love using my time doing only what makes me feel happy and satisfied, expanding my culture and interrogate myself about the mistery of being and life. I have also an Italian Greyhound and many carnivorous plants that i take care about. My ideal holyday is travelling around with my car, seeing places I've never seen and tasting cultural food and spirits.
Timeline
Bartender
Camping Village Calypso
05.2024 - 10.2024
Managing Bartender
Foodrich Srl
10.2023 - 03.2024
Bartender
GLU Service S.r.l.
05.2023 - 09.2023
Barista
Sorelle Sisti
02.2022 - 01.2023
Bartender Assistant
Foodrich S.r.l.
09.2021 - 12.2021
Barista Trainee
GLU Service S.r.l.
06.2021 - 09.2021
Bartender Trainee
Vittoriano S.r.l.
09.2020 - 11.2020
Barista Trainee
Bluserena
06.2020 - 09.2020
High School Diploma -
IIS Giuseppe Garibaldi
04.2001 - 01.2018
Coursework - Base Barista Skills
Stacchiotti E Ricciardi
04.2001 -
Coursework - Base Wine Tasting
Abea Form
04.2001 - 01.2019
Specialized Course - Distillates, Bartending Techniques, IBA Recipes
European Bartender School
04.2001 - 03.2018
Coursework - Coffee, Cafeteria
Stacchiotti E Ricciardi
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