Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karolina Kolawa

Karolina Kolawa

Kraków

Summary

  • Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
  • Driven and analytical professional, adept at navigating complex regulations and ensuring compliance. Possesses foundational knowledge in international trade laws and customs regulations, along with proficiency in document preparation and data management. Committed to facilitating seamless customs clearance processes and minimizing delays.

Overview

8
8
years of professional experience

Work History

Dispatcher

KGR Logistics
11.2023 - 08.2024
  • Coordination of the transportation of goods and communication with drivers to ensure timely delivery
  • Monitoring and updating the status of shipments
  • Managing and resolving logistical issues as they arise
  • Communication with clients to ensure smooth operations and handle any inquiries
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Customs Agent

FedEx Express Poland Transportation Sp. z o.o.
12.2021 - 10.2023
  • Preparation of customs clearance documents based on accompanying shipment documents
  • Ensuring that all customs documentation is accurately completed
  • Communication with clients to provide all necessary information (via phone and email)
  • Calculated daily exchange rates and taxes due for goods and commodities.
  • Lawfully cleared merchandise through customs per client and government requirements.
  • Managed import documentation, guaranteeing accurate submissions to government agencies.
  • Tracked shipments processing through customs and other agencies and obtained clearances.

Administrative Assistant

Kancelaria Prawna Malanowski i Wspólnicy
07.2020 - 09.2020
  • Handling external client contacts, organizing documentation, and managing correspondence
  • Preparing outgoing mail and other administrative tasks
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Administrative Assistant

Eurocent S.A.
07.2016 - 09.2016
  • Handling external client contacts, organizing documentation, and managing correspondence
  • Preparing outgoing mail and other administrative tasks
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.

Education

Master's Degree - International Relations and Diplomacy

Jagiellonian University
10.2024

Bachelor's Degree - Administration

Jagiellonian University
09.2023

Skills

  • Stress Tolerance
  • Customer Relations
  • Schedule Management
  • Schedule Coordination
  • Work Order Management
  • Customer Service
  • Multitasking Abilities
  • Organizational Skills

Languages

Polish
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Elementary (A2)

Timeline

Dispatcher

KGR Logistics
11.2023 - 08.2024

Customs Agent

FedEx Express Poland Transportation Sp. z o.o.
12.2021 - 10.2023

Administrative Assistant

Kancelaria Prawna Malanowski i Wspólnicy
07.2020 - 09.2020

Administrative Assistant

Eurocent S.A.
07.2016 - 09.2016

Master's Degree - International Relations and Diplomacy

Jagiellonian University

Bachelor's Degree - Administration

Jagiellonian University

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Karolina Kolawa