Katelyn Heslin
Fairfield
Summary
Dedicated and creative student with a strong passion for marketing, and personal relations who is very eager and interested to learn and contribute to a dynamic team. Seeking opportunities and experience to expand skills and participate in enhancing brand presence and audience connections.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
La Moda
Fairfield
06.2024 - Current
- Developed strong relationships with customers by providing personalized assistance and support.
- Became knowledgeable about inventory and brands in order to provide the best customer service.
- Managed inventory updates and restocked merchandise
Social Media Intern
ATHLink
06.2024 - 08.2024
- Researched and targeted college student athletes: preferences, trends, and professional goals.
- Monitored and analyzed four social media platforms to build customer connections.
- Generated ideas for creative content initiatives.
- Increased following on social media platforms by offering engaging content and opportunities that the app could provide.
Host & Waitress
The Hunt Club
Westport
06.2023 - 09.2023
- Built positive relationships with other front-of-house and kitchen staff.
- Assisted with preparation for events.
- Answered phone calls, welcomed guests, and seated them.
- I greeted and interacted with club members. Maintained and organized all areas.
- Confirmed reservations, and anticipating customer needs for club members.
Full-Time Intern
Yale New Haven Hospital
New Haven
03.2022 - 05.2022
- Assisted medical staff, supporting patient care.
- Observed professionals working with patients, gaining valuable insights into clinical practices and patient care.
- Worked with patients daily, aiding and enhancing their experience.
- Managed non-clinical tasks, maintaining cleanliness and organization.
Education
Psychology Major, Marketing Minor
Providence College
Providence, RI05.2026
Skills
- Creativity
- Content creation
- Social Media Management
- Customer service
- Team collaboration
- Positive and professional
- Marketing Initiatives
- Organization
Affiliations
- Active Minds Club (Psych) 2023- Present
- Mind Over Matter Club (Psych) 2023-Present
- Best Buddies (Community Engagement) 2023-2025
- Italian Club 2019-2022
- Multicultural Club Women and Gender Club 2020-2022
- Tennis Captain 2022
Timeline
Customer Service Representative
La Moda
06.2024 - Current
Social Media Intern
ATHLink
06.2024 - 08.2024
Host & Waitress
The Hunt Club
06.2023 - 09.2023
Full-Time Intern
Yale New Haven Hospital
03.2022 - 05.2022
Psychology Major, Marketing Minor
Providence College
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