Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Katie Kaleta

Bothell

Summary

Hardworking and motivated college student with a various set of skills and professional experiences. Currently Junior standing at Washington State University actively working toward degree in strategic communication and advertising. Well versed in the business of guest services, along with an extensive knowledge of strategic persuasion, negotiation, and interpersonal communication. Detail-oriented team player with excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Server Assistant

The Cottage Restaurant
05.2021 - Current
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
  • Streamlined reservation process for increased efficiency and improved guest experience.
  • Increased table turnover rate by effectively managing seating arrangements and guest flow.

Childrens Gymnastics Coach

Bothell Gymnastics Club
04.2017 - 12.2019
  • Enhanced athlete performance by implementing tailored training programs and coaching techniques.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.

Education

Undergraduate - Intercultural Communication And Viticulture

Florence University of The Arts
Florence, Italy

Undergraduate - Public Relations, Advertising, And Applied Communication

Washington State University
Pullman, WA
05.2025

High School Diploma -

Bothell High School
Bothell, WA
05.2021

Skills

  • Guest Relations Management
  • Strategic Negotiation and Persuasion
  • Interpersonal Communication
  • Item promotion
  • Salesmanship
  • Customer Service
  • Public Speaking
  • Critical Thinking
  • Leadership

Affiliations

  • Alpha Chi Omega Executive Board

Timeline

Server Assistant

The Cottage Restaurant
05.2021 - Current

Childrens Gymnastics Coach

Bothell Gymnastics Club
04.2017 - 12.2019

Undergraduate - Intercultural Communication And Viticulture

Florence University of The Arts

Undergraduate - Public Relations, Advertising, And Applied Communication

Washington State University

High School Diploma -

Bothell High School
Katie Kaleta