Summary
Overview
Work History
Education
Skills
Timeline
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Katie O Sullivan

Summary

I am an enthusiastic and responsible gap year student. I have developed and maintained exceptional experience of hospitality and customer care. I am a personable and proactive worker with a history of maintaining professionalism and excellent service in busy, high traffic times. I strive to deliver value and make a positive impact on society with a confident attitude. I face any problem with maturity and a willingness to learn. Along with this, I am a conscientious individual and enjoy working in team environments while applying an efficient and motivated work ethic.

Overview

6
6
years of professional experience

Work History

Dean Of Discipline

Woodlands Academy
09.2023 - 06.2024
  • Responsible for up to 30 students at a time.
  • Administrating students medication daily and on trips abroad.
  • Ensuring the safety of students daily, during sport activities, and on trips abroad.
  • Supported students well-being and personal growth. Being their first port of call regarding school, boarding, or personal issues.
  • Assisting in the implementation of policies, and procedures pertaining to students behavior and attendance.
  • Coordinating activities, sports, and trips.
  • Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.



Retail Sales Assistant

Rhinestone Country Clothing & Equestrian
01.2022 - 08.2023
  • Team leadership, excellent customer service, merchandising, stock management and sales.
  • Creating seasonal window displays and in store product placements.
  • Advising customers on equestrian knowledge, equine supplements and equipment.

Administration & Customer Service Assistant

Paul O' Beirne Motors
07.2021 - 01.2022
  • General administration duties including; writing marketing adverts, logging sales, liaising with trade-in customers and providing general customer service both in person and over the telephone.
  • This role required multi- tasking in a busy and often fast paced work environment.

Event Management / Hostess

Habitat For Humanity
01.2021 - 06.2021
  • Tasks included cash handling, customer service, dinner hosting, aiding with preparation of meals, and distribution of groceries.
  • During this time I gained valuable experience in a high intensity environment where teamwork and communication were essential skill sets.

Residence Manager and Social Media Manager

Oakwood Stables
07.2018 - 01.2021
  • Team leadership, ensuring safety amongst children and animals, and organisation of the yard and residence.
  • Accountable for the feeding and caring of animals. While simultaneously aiding with the cooking and planning of menus.
  • In addition I assisted with the social media content, this included taking content and uploading at regular times to grow the brand and following on numerous social media accounts.
  • Multi-tasking, flexibility, and team leadership were necessary skill sets.

Education

Foundation Degree in Business - Bachelor of Science Business Management

Queen Mary University
2022

High School Diploma -

Surval Montreux
2021

Skills

  • Detail-oriented
  • Mindful Communication
  • Strong customer service
  • Crisis Management
  • Planning and coordination
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Decision-Making

Timeline

Dean Of Discipline

Woodlands Academy
09.2023 - 06.2024

Retail Sales Assistant

Rhinestone Country Clothing & Equestrian
01.2022 - 08.2023

Administration & Customer Service Assistant

Paul O' Beirne Motors
07.2021 - 01.2022

Event Management / Hostess

Habitat For Humanity
01.2021 - 06.2021

Residence Manager and Social Media Manager

Oakwood Stables
07.2018 - 01.2021

Foundation Degree in Business - Bachelor of Science Business Management

Queen Mary University

High School Diploma -

Surval Montreux

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Katie O Sullivan