KAVISHKA CROOS

𝑭𝒓𝒐𝒏𝒕 𝑫𝒆𝒔𝒌 𝑨𝒈𝒆𝒏𝒕 𝒐𝒇 𝒂 𝑯𝒐𝒕𝒆𝒍 𝟒𝟒𝟎 𝒓𝒐𝒐𝒎𝒔

• Welcoming hotel and meeting guests;

• Welcoming Leisure, Business and Group guests

• Management of check-in and check-out operations; • Management of incoming communications (telephone and email);

• Control of arrivals and departures;

• Hotel cash management;

• Control of online booking payments;

• Handling complaints and problem solving

• Manage communications and requests from customers with maintenance workers, porters and housekeepers

• Manage room reconciliation

𝑭𝒓𝒐𝒏𝒕 𝑫𝒆𝒔𝒌 𝑨𝒈𝒆𝒏𝒕 𝑻𝒓𝒂𝒊𝒏𝒆𝒆 𝒐𝒇 𝒂 𝑯𝒐𝒕𝒆𝒍 𝟐𝟒𝟖 𝒓𝒐𝒐𝒎𝒔

• Welcoming hotel and meeting guests;

• Management of check-in and check-out operations with support; • Management of incoming communications (telephone and email) with coaching;

• Management of the cash register with support;

• Insert the rooming lists;

• Manage breakfast room • Welcoming hotel and meeting guests; • Management of check-in and check-out operations with support; • Management of incoming communications (telephone and email) with coaching; • Management of the cash register with support; • Insert the rooming lists; • Manage breakfast room cashier; • Set and clear the breakfast room; • Check the list of breakfasts purchased;

• Set and clear the breakfast room;

• Check the list of breakfasts purchased;

• Room service

𝑭𝒓𝒐𝒏𝒕 𝑫𝒆𝒔𝒌 𝑨𝒈𝒆𝒏𝒕 𝑻𝒓𝒂𝒊𝒏𝒆𝒆 𝒐𝒇 𝒂 𝑯𝒐𝒕𝒆𝒍 𝟕𝟑 𝒓𝒐𝒐𝒎𝒔

• Welcoming hotel and meeting guests;

• Management of check-in and check-out operations with support;

• Management of incoming communications (telephone and email) with coaching;

• Management of the cash register with support;

• Room service;