Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kerollos Youwakim

Kerollos Youwakim

Roma

Overview

9
9
years of professional experience

Work History

Welcome Team Member

OPT1 SRL
06.2025 - 09.2025
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Contributed to the implementation of new promotional programs aimed at attracting more customers to the hotel property.
  • Provided exceptional concierge services, offering personalized recommendations and assistance with reservations or bookings.
  • Collaborated with team members to ensure a welcoming environment for all visitors.

Administrator

Vlv Streamline
08.2020 - 05.2024
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Taxi Driver

Uber
08.2019 - 08.2020
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.

Sales Assistant

One Step
08.2016 - 08.2017
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Integrated ATPL - Aviation

Aviomar Flight Academy
Rome, Italy
06-2025

High School Diploma -

IPSIA Carlo Cattaneo
Rome, Italy
06-2016

Skills

  • Single Engine: 143:20
  • Multi-Engine: 15:40
  • Pilot in Command: 73:55
  • Alsim ALX500: 60
  • B737 FNPTII: 40
  • Total Time: 159

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Arabic
Advanced (C1)
Spanish
Intermediate (B1)

Timeline

Welcome Team Member

OPT1 SRL
06.2025 - 09.2025

Administrator

Vlv Streamline
08.2020 - 05.2024

Taxi Driver

Uber
08.2019 - 08.2020

Sales Assistant

One Step
08.2016 - 08.2017

Integrated ATPL - Aviation

Aviomar Flight Academy

High School Diploma -

IPSIA Carlo Cattaneo

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Kerollos Youwakim