Kya Moulton-Bromley
Dunsborough
Summary
Hardworking, compassionate and determined worker who treats the workplace, whether that is, support work, hospitality, retail or housekeeping with respect, along with the staff around her. Always keeping a smiley, warm and welcoming presence when engaging with customers or staff, presenting pride in the workplace. A great deal of experience with customers but ready to try anything, a quick learner, always willing to give anything ago.
Overview
8
8
years of professional experience
Work History
Disability Support Worker
My Place
01.2024 - 06.2024
- Provided assistance in daily living activities by dressing, bathing, toileting patients and up keep of general wellbeing.
- Developed strong interpersonal relationships with clients, earning their respect and trust through empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general house cleaning and up keeping.
- Gave out correct medications at designated times daily.
Housekeeper
Eco House Cleans
12.2023 - 06.2024
- Precisely cleaned of private properties and holidays homes
- Making and preparing beds.
- Time management with a busy schedule.
- Travel to and from multiple locations, driving myself and other staff members.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maximised efficiency of housekeeping operations through effective communication with team members and management roles.
- Communicated with clients to understand their needs and wants to assure I am meeting their specific standards.
Barista
Hot Chocolatte
07.2016 - 01.2024
- Served as head barista - trained and supervised staff on the job.
- Maintenance of the coffee machine kept up to started
- Trusted to open and close shop, including tills, locking up, cleanup and stocktakes.
- Created rosters, checklists and made wholesale/stock orders.
- Managed juniors, training them to great workers and salesman.
- Maintained a clean and organised workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs, resulting in high ratings
Sales Associate & Social Media Marketing
Idaho Boutique
03.2023 - 11.2023
- Organized racks and shelves to maintain the stores aesthetic, engaging with customers, and selling products in accordance to the customers needs.
- Handled cash transactions, ensuring accuracy in all exchanges, online and in store.
- Built relationships with customers to encourage repeat business and loyalty.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed the social media platforms, encouraging online sales and in store shopping.
- Maintained and managed the online store, including photoshoots, sending products to the customer and dealing with online payments.
- Maintained personal fashion/uniform to what was in season or currently sold in the shop.
Barista & Front of House
North Street Store
05.2022 - 12.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks during shifts with consistent positive customer satisfaction scores.
- Maintained cleanliness of environment to allow fast past and consistent production.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers and other equipment.
Sales Associate
Hillzeez Down South Surf Shop
01.2022 - 05.2022
- Desire to help customers with sales
- Interacted with customers in a friendly engaging manner
- Cleaned and organised shoes, clothing and accessories
- Unpacked stock and ability to make clothing walls desirable.
- Handled cash operations, efpos and over the phone transactions.
- Shutting down computers, finalising and shutting off efpos machines, counting up takings and safetly depositing cash.
Barista & Food Prepartion
Bamboo
03.2021 - 10.2021
- In busy workplace - Service and preparation of food as a kitchen hand, safely handling under the health safety act.
- Controlled line and crowd with quick, efficient service.
- Trained staff to become baristas and make delicious esspresso.
- Unloading orders and organisation of stock.
- Served as a friendly and hardworking employee, making cold beverages and esspresso.
Education
High School Diploma -
Georgiana Molloy Anglican School
Yalyalup, WA10.2019
Certificate III - Hospitality And Tourism
Georgiana Molloy Anglican School
Busselton, Western Australia10.2019
Certificate III - Business
Georgiana Molloy Anglican School
Busselton, Western Australia10.2019
Skills
- Customer service
- Fast learner
- Time management
- Ability to work in a team
- Problem solving
- Ability to multitask
- Public speaking
- Task Monitoring
- Staff Training
- Completed RSA
Additional Information
References
Donna Keelty - Hot Chocolatte (Employer)
(+61) 447 591 477, donnakeelty@fairtel.com
Janet Norriss - Idaho Boutique (Employer)
(+61) 428 435 327, idahoboutique@gmail.com
Evonne Patterson-Hill - Eco House Cleans (Employer)
(+61) 415 595 789, ecohouseclean@gmail.com
Timeline
Disability Support Worker
My Place
01.2024 - 06.2024
Housekeeper
Eco House Cleans
12.2023 - 06.2024
Sales Associate & Social Media Marketing
Idaho Boutique
03.2023 - 11.2023
Barista & Front of House
North Street Store
05.2022 - 12.2022
Sales Associate
Hillzeez Down South Surf Shop
01.2022 - 05.2022
Barista & Food Prepartion
Bamboo
03.2021 - 10.2021
Barista
Hot Chocolatte
07.2016 - 01.2024
High School Diploma -
Georgiana Molloy Anglican School
Certificate III - Hospitality And Tourism
Georgiana Molloy Anglican School
Certificate III - Business
Georgiana Molloy Anglican School
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