Caring professional promoting expertise in planning activities and providing guidance in different assignments. Confident Child Youth Program Assistant known for following directions, having a strong work ethic and communicating effectively both verbally and in writing. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
Work History
Child and Youth Program Assistant
Navy CYP
Child Care Center, Support Site
08.2023 - Current
Enhanced children's social skills by organizing group activities and promoting positive interactions.
Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
Helped prepare, arrange and maintain indoor and outdoor activity areas and materials to accommodate daily schedules
Monitored children's behavior and intervened when necessary, ensuring a respectful learning atmosphere.
Supported children with special needs through tailored interventions and close collaboration with specialized professionals.
Maintained accurate records of attendance, incidents, and other pertinent information for regulatory compliance purposes.
Conducted regular assessments of children's development, using results to inform individualized instruction strategies.
Boosted parent satisfaction through consistent communication regarding their child's progress and achievements.
Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
Sales Associate
Navy Exchange
Car Care Center Rota, Spain
07.2020 - 03.2023
Ensured compliance with company policies by performing document validation prior to authorizing the use of services.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Child and Youth Program Assistant (School Age Program) at Wright Patterson Air Force BaseChild and Youth Program Assistant (School Age Program) at Wright Patterson Air Force Base