Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lara Rossi

Roma

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience

Work History

Receptionist Manager

Dottor D
06.2021 - Current
  • Organized and updated databases, records and other information resources.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Created organized filing system to manage department documents.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Created reports, presentations and other materials for executive staff.
  • Completed bi-weekly payroll for 17 employees.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Negotiated and executed contracts on behalf of department.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Copy & Content Writer

RAI - Radiotelevisione Italiana S.P.A.
01.2020 - 12.2020
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Completed thorough research into assigned topics.
  • Worked with teams of designers, editors and marketers to create content for client campaigns.
  • Monitored competitor content to identify areas for improvement in client campaigns.
  • Conducted interviews with subject matter experts to generate topics.
  • Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
  • Collaborated with illustrators and photographers to enhance content.
  • Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.

Receptionist

Sporting School
03.2020 - 08.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.

Receptionist

Medipol S.R.L.S.
01.2019 - 01.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Assistente Personale

Adriana Volpe
01.2017 - 12.2019
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Displayed absolute discretion at handling confidential information.
  • Attended meetings, took notes and tracked action items.

Radio Host

Hi Five Radio
01.2014 - 12.2019
  • Operated studio sound boards, desks and playout software for slick, professional broadcasts.
  • Produced creative radio segments focused on music, current events and lifestyle topics.
  • Engaged listeners through social media platforms to increase station visibility.
  • Interviewed local and international celebrities to raise brand profile and build listener engagement.
  • Announced ads, song switches and breaking news segments for radio broadcasts.
  • Hosted music, news and entertainment segments for well-rounded radio shows.
  • Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
  • Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
  • Attended promotional events to create station awareness and build listener reach.
  • Crafted original scripts for commercial and promotional spots, advertising radio station sponsors.
  • Recorded and edited high-quality interviews and audio clips for broadcast.
  • Devised marketing and promotional campaigns to increase ratings and listener base.
  • Interviewed show guests and moderated discussions.

Radio Host

Radio Onda Libera
05.2013 - 06.2014
  • Operated studio sound boards, desks and playout software for slick, professional broadcasts.
  • Produced creative radio segments focused on music, current events and lifestyle topics.
  • Engaged listeners through social media platforms to increase station visibility.
  • Interviewed local and international celebrities to raise brand profile and build listener engagement.
  • Announced ads, song switches and breaking news segments for radio broadcasts.
  • Hosted music, news and entertainment segments for well-rounded radio shows.
  • Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
  • Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
  • Attended promotional events to create station awareness and build listener reach.
  • Crafted original scripts for commercial and promotional spots, advertising radio station sponsors.
  • Recorded and edited high-quality interviews and audio clips for broadcast.
  • Devised marketing and promotional campaigns to increase ratings and listener base.
  • Interviewed show guests and moderated discussions.

Education

High School Diploma -

Francesco D'Assisi
Roma

Skills

  • Microsoft Office
  • Interview Conduction
  • Office Organization
  • Workflow Processes
  • Organizational Management

Languages

Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)

Timeline

Receptionist Manager

Dottor D
06.2021 - Current

Receptionist

Sporting School
03.2020 - 08.2020

Copy & Content Writer

RAI - Radiotelevisione Italiana S.P.A.
01.2020 - 12.2020

Receptionist

Medipol S.R.L.S.
01.2019 - 01.2020

Assistente Personale

Adriana Volpe
01.2017 - 12.2019

Radio Host

Hi Five Radio
01.2014 - 12.2019

Radio Host

Radio Onda Libera
05.2013 - 06.2014

High School Diploma -

Francesco D'Assisi
Lara Rossi