24 year old Anglo-Brazilian with an undergraduate degree in International Relations, currently doing a “Specialising Master´s” course in Middle Eastern Studies. An adaptable professional with a diverse background,including shipping logistics, customer relationship management and an internship in business risk consultancy. I bring a blend of communication, organisational, analytical and linguistic skills to the table. Also, considerable volunteer experience in academic research and event coordination. Now seeking to improve this skill set in an internship role related to Middle Eastern affairs.
Working as a team we conducted assessments of the current political situation in Brazil.
Handling sales, refunds and customers' phone calls; providing initial technical assistance to resolve issues with the Disney+ streaming app.
Logistics Expertise
Customer relationship management
Proficiency in CRM tools and softwares (Zendesk and Salesforce)
Conflict resolution and problem-solving
Communication and Interpersonal Skills
Risk Analysis
Microsoft Office Products
Portuguese- English translation