LAURA BERNOCCHI

· Sales plans: Set annual, quarterly sales objectives (individual targets / company area of development, KPI’s) and attainment plans (new opening / closure / refit) for DACH & BELGIUM region.

· Reporting: submitted reports to senior management to aid in business decision-making and planning

· Data analysis: compiled and analyzed data to determine best approaches to improve sales and performance.

· Operability optimization: Evaluated resources to identify opportunities for profit optimization

· People development: Mentored new managers.

· Recruitment: Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization

Responsible for all Channels (Monoband & Outlet) DACH & BELGIUM REGION

Business and operations strategies

· Developed and implemented business strategies to achieve business goals to remain competitive.

· Monitored and analyzed business performance to identify areas of improvement and implement necessary adjustments.

· Maximized performance by monitoring daily activities and mentoring teams.

· Successfully led new store locations, closed or refitted locations in order to optimize business operations.

· Established team priorities, maintained schedules and monitored performance.

· Defined clear targets and objectives and communicated to other team members.

· Implemented improved safety procedures to create safe working conditions for staff.

Cost controls and Budgets

· Controlled costs to keep business operating within budget and increase profits.

· Planned and budgeted accurately to provide business with resources needed to operate smoothly.

Talent Development

· Managed and motivated employees for increased productivity and engagement

· Cross-trained existing employees to maximize team agility and performance.

· Recruited, interviewed and hired employees and implemented a mentoring program to promote positive feedback and engagement.

· Onboarded new employees with training and new hire documentation.

· Established performance goals for employees and provided feedback on methods for reaching those milestones.

· Evaluated employee performance and conveyed constructive feedback to improve skills.

· Developed and maintained strong working relationships with professionals within assigned territory: Europe - Australia - Canada - Far & Middle East, North & South Africa

· Increased sales by +20% in 3 years with execution of full sales cycle processing from initial lead processing through conversion and closing.

· Responsible for existing customers to review current services and expand sales opportunities, tailor solutions for successful implementation.