Laura Colaianni
Camparada
Summary
Experienced Pet Groomer with Extensive Expertise
Seasoned pet groomer with 15 years of experience, including ownership of a renowned grooming salon in Monza since 2019. Highly skilled in grooming all types of animals with exceptional manual dexterity, particularly with cats. Adept at handling less conventional pets.Proven track record of enhancing pet health and client satisfaction through tailored grooming techniques and meticulous attention to detail. Demonstrated excellence in maintaining high standards of cleanliness and sanitation, coupled with strong organizational and management skills. Committed to leveraging best practices and fostering positive relationships to contribute to an outstanding animal care team.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Professional Pet Groomer and Owner
Cherry Saloon
03.2019 - Current
- Clientele Development: Successfully built and maintained a loyal client base. Developed and implemented marketing strategies to attract new clients.
- Service Quality: Ensured high standards of service quality and client satisfaction. Received positive feedback and high ratings on customer satisfaction surveys.
- Staff Training and Development: Designed and conducted training programs for new staff members. Mentored and supported staff to enhance their grooming skills and customer service.
- Advanced Grooming Techniques: Specialized in breed-specific grooming techniques for dogs and cats, including scissor cuts and Asian style grooming. Skilled in handling and grooming less conventional pets.
- Range of Services: Offered a variety of services including bathing, trimming, nail clipping, and ear cleaning. Provided specialized care for animals with unique needs.
- Client Satisfaction and Loyalty: Built a strong reputation for providing exceptional grooming services, resulting in high client retention and numerous referrals.
- Professional Development: Continuously updated grooming techniques and styles through professional development courses and industry workshops.
- Customer Relations: Maintained excellent customer relationships through effective communication and personalized service.
- Social Media Integration: Leveraged social media platforms to engage with clients and promote services.
- Community Involvement: Organized and participated in community events and pet-related activities. Established partnerships with local veterinarians and animal shelters
Groomer Salon Manager
Biopets Wellness Center
01.2013 - 03.2019
- Managed sales operations, including placing and tracking inventory orders.
- Scheduled sessions with dog trainers and rehabilitation sessions in the swimming pool.
- Oversaw staff management, including hiring and training personnel.
- Cut and styled pet hair according to client speciations.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Identified issues, analyzed information and provided solutions to problems.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Groomer
Toelettatura Zampalesta
08.2010 - 12.2013
- Cut and styled pet hair according to client speciations .
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Groomer
Centro Agrario Bettini
03.2010 - 12.2013
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
Groomer and Dog/cat Kennel
Allevamento Lullaby
01.2010 - 12.2013
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Educated visitors and staff on proper animal care and handling.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Followed pet care instructions for dietary needs and medication regimens.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
Specialist In Grooming - Scissor Cut
Raffaella Gammella & Irene Ferrato World Champion
Mestre09.2010
Specialist In Grooming - Stripping
Lullaby, Allevamento Fox/Cairn Terrier Breeding
Vimercate04.2010
First Level - Animal Grooming
Cani Coi Fiocchi
Concorezzo01.2009
Skills
- Teamwork and Collaboration
- Dogs and cats
- Unconventional animals
- Asyan style
- Breed-Specific Grooming
- Strong organizational abilities
- Client and customer management
- Coat Care
- Customer Service
- Relationship Building
- Appointment Scheduling
- Problem-Solving
- Fur cutting techniques
- Grooming best practices
- Ear Care
- Cleanliness and sanitation
Languages
English
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)
Certification
Coat Styling Awards (06/2016): Silver medal in Scissor cut.
Timeline
Professional Pet Groomer and Owner
Cherry Saloon
03.2019 - Current
Groomer Salon Manager
Biopets Wellness Center
01.2013 - 03.2019
Groomer
Toelettatura Zampalesta
08.2010 - 12.2013
Groomer
Centro Agrario Bettini
03.2010 - 12.2013
Groomer and Dog/cat Kennel
Allevamento Lullaby
01.2010 - 12.2013
Specialist In Grooming - Scissor Cut
Raffaella Gammella & Irene Ferrato World Champion
Specialist In Grooming - Stripping
Lullaby, Allevamento Fox/Cairn Terrier Breeding
First Level - Animal Grooming
Cani Coi Fiocchi
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