Laura Kajtar

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

Managed the reception in a prestigious international law firm, ensuring a high-end client experience

• Scheduled and coordinated over 40 meetings daily, ensuring smooth logistics

• Handled VIP guest services and travel arrangements for executives and international clients

• Managed incoming and outgoing correspondence, including international courier services

• Managed multiple tasks simultaneously while consistently meeting deadlines and maintaining attention to detail.
• Conducted market research to identify prospective clients, supporting sales team efforts to expand the business portfolio.
• Contributed ideas during team meetings, fostering a collaborative environment focused on continuous improvement.
• Resolved complex issues for clients, demonstrating a thorough understanding of company policies and procedures.

Managed VIP reservations and guest relations in a luxury fine dining restaurant

• Coordinated special requests and tailored experiences for an elite clientele

• Supported the restaurant manager in daily operations and event planning

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Managed front desk operations, room reservations, and guest inquiries

• Organized private events and corporate retreats, ensuring seamless execution

• Assisted the hotel manager in administrative tasks and guest services

• Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.