Laura Paron
London
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in recruitment and administration.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Bacchanalia - Caprice Holdings
10.2022 - Current
- Effectively managed payroll, timekeeping and paperwork for new hires and terminations.
- Carefully Interviewed, selected, trained, and supervised staff. In charge of recruitment using main platform such as Harry, Job Today and Linkedin.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Floor Manager
The Ned
06.2021 - 09.2022
- Managed store inventory and stock levels to maintain availability of products.
- Managed employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
Restaurant Manager
Chucs LTD
01.2019 - 05.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Increased sales during off-peak hours by creating and promoting special offers.
Floor Manager
The Botanist
04.2016 - 12.2018
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Oversaw supply restocking, area cleaning, and product organization.
- Performed closing procedures by balancing cash drawers and reconciling credit card transactions.
- Enhanced team performance through regular training, mentoring, and constructive feedback.
Assistant Manager
La Porchetta
05.2013 - 04.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Skills
- Team Management
- Inventory control and record keeping
- Complaint resolution
- Menu development
- Recruitment and hiring
- Payroll Administration
Timeline
Restaurant Manager
Bacchanalia - Caprice Holdings
10.2022 - Current
Floor Manager
The Ned
06.2021 - 09.2022
Restaurant Manager
Chucs LTD
01.2019 - 05.2021
Floor Manager
The Botanist
04.2016 - 12.2018
Assistant Manager
La Porchetta
05.2013 - 04.2016
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