Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura Roma

Goro

Summary

A dynamic leader with a proven track record at Co.Pe.Go, I excel in client relationship management and team leadership. Spearheaded cost-saving initiatives, significantly enhancing operational efficiency. My strategic approach to partnership development and employee motivation has driven company growth and fostered a culture of excellence and inclusion.

Experienced with developing strategic business initiatives to drive company growth and efficiency. Utilizes strong analytical skills and relationship-building abilities to foster successful partnerships. Track record of implementing effective solutions and contributing to organizational success through innovative problem-solving and strategic thinking.

Overview

25
25
years of professional experience

Work History

Business Partner

Co.Pe.Go
07.2012 - Current
  • Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
  • Increased client satisfaction by streamlining business processes and implementing innovative solutions.
  • Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
  • Managed cross-functional teams to deliver high-quality projects on time and within budget.
  • Optimized team performance by providing continuous feedback, coaching, and development opportunities.
  • Championed diversity and inclusion efforts, fostering a positive work environment for all employees.

Secretary

Vear
04.2007 - 12.2011
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.

Manager Director Bar

Bar Dal Bru
01.2000 - 03.2007
  • Championed change management efforts, successfully guiding the organization through periods of transition and growth.
  • Increased revenue through strategic business development initiatives and strong client relationships.
  • Managed company budgets, ensuring financial stability and long-term profitability.
  • Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
  • Developed comprehensive training programs for staff, resulting in improved performance and skillset growth.

Education

Bachelor of Science - Communications

Science And Technology of Communications
Ferrara, Italy
03-2023

Skills

  • Client relationship management
  • Conflict resolution
  • Partnership development
  • Team leadership
  • Employee relations
  • Decision-making
  • Employee motivation

Languages

English
Upper intermediate (B2)

Timeline

Business Partner

Co.Pe.Go
07.2012 - Current

Secretary

Vear
04.2007 - 12.2011

Manager Director Bar

Bar Dal Bru
01.2000 - 03.2007

Bachelor of Science - Communications

Science And Technology of Communications

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Laura Roma