Open To Work
Lauréna DOUCET
Transport Operations Developer
Milano
Summary
International operations professional with 7+ years of experience leading supply chain, logistics, and transportation operations across Europe and global export corridors. Proven success in optimizing and developing partnerships with carriers, suppliers and customers. Driving continuous improvement in complex, high-volume environments. I am known for operational leadership, and data-driven decision-making. Leadership program alumni looking forward to new challenges.
Overview
10
10
years of professional experience
Work History
Transport Operations Developer - Ocean Freight
Inter Ikea
Assago, Italy
06.2025 - Current
- Overseeing operations in EMEA for 6 countries, 100 000 containers yearly worth 220 million invoicing
- Cultivate and maintain strategic partnerships with six major ocean carriers to enhance efficiency in South Europe import/export operations.
- Direct weekly and quarterly performance governance meetings to assess KPIs, capacity, and reliability.
- Ensure adherence to contractual obligations related to capacity equipment safety and timely delivery standards.
- Develop and executed cost control measures while securing routing optimization and backup solutions during operational disruptions.
- Coordinate the transition of network changes, established new operational flows, and overseeing the implementation of ocean setups.
- Conduct comprehensive analysis of new export corridors from Africa, focusing on feasibility and competitive pricing.
Transport Operations Developer - Land Freight
Inter Ikea
Assago, Italy
09.2024 - 05.2025
- Managed a portfolio of six European land carriers with full contractual and operational accountability on contracts worth 24 million USD
- Drove performance improvements through KPI reviews, corrective action plans, and proactive capacity management.
- Coordinated operational activities, ensuring effective interface between carriers, planning teams, senders, and receivers.
- Implemented strategies to secure ad hoc capacity, effectively controlling additional spending.
Supply Operations Developer
Inter Ikea
Assago, Italy
01.2022 - 08.2024
- Monitored and improved supply chain processes, ensuring seamless operations for six markets and two warehouses.
- Evaluated and improved carrier sender and receiver performance metrics, focusing on on-time delivery lead time, capacity management, and slot allocation.
- Executed strategic development of new replenishment routes and transport solutions to enhance operational efficiency.
- Coordinated market operational forums and emergency response plans to address deviations effectively.
Supply Operations Specialist
Inter Ikea
Assago, Italy
09.2020 - 12.2021
- Managed order fulfillment processes across seven Southern Europe markets to maintain uninterrupted supply for 50 stores.
- Monitored stock levels to maintain accurate inventory records at port. Assisted in managing container queues to optimize shipping processes. Supported coordination of stock levels across European warehouses.
- Monitored product availability and executed strategic adjustments to guarantee all markets received their allocated share.
- Analyzed order patterns to ensure adequate stock availability for ongoing local initiatives and marketing campaigns.
Supply Chain Consultant
Meotec
Boulogne Billancourt, France
12.2018 - 08.2020
- Managed end-to-end material availability for train production and renovation at Alstom, overseeing a portfolio of 19 suppliers and 500+ references. Secured operational stability, OTIF delivery, and quality compliance through KPI-driven performance management, close supplier collaboration, and proactive risk mitigation.
- Oversaw supplier performance and ensured production continuity by analyzing shortages and backlogs. Led crisis management initiatives through structured 8D supplier visits to address issues effectively.
- Collaborated with cross-functional teams utilizing SAP to support data management and reporting initiatives.
Industrial Logistics Assistant
L'Oreal
Rambouillet, France
05.2018 - 12.2018
- Supervise raw materials supply with just in time deliveries
- Analyzed and adjusted supplier parameters for 70% of factory portfolio, focusing on optimizing supply efficiency and reducing costs.
Accounting Intern
Groupe Esprit De Corps Inc.
Montreal, Canada
02.2016 - 08.2016
- Performed day-to-day financial operations, ensuring accurate bookkeeping, timely invoicing, and efficient payroll processing.
- Executed monthly bank reconciliation processes to ensure accuracy of customer and supplier accounts.
- Conducted quarterly financial reporting to support strategic decision-making processes.
- Engaged in programs designed to enhance leadership skills and foster team collaboration.
Import-export Intern
Shinning Group
Shanghai, China
09.2015 - 01.2016
- Sourced and negotiated contracts with suppliers to enhance online distribution channels.
- Facilitated contract arrangements and guided suppliers in completing importation authorization processes.
- Trained and managed new interns
Education
MBA - Global Logistics Management
Inha University 인하대학교
Incheon, South Korea06-2019
Master of Arts - Management
Kedge Business School
Bordeaux, France06-2018
Bachelor of Science - Finance
ISCTE - IUL
Lisboa, Portugal06-2017
Skills
- Cross-market collaboration in complex environments
- Operational decision-making under time pressure and uncertainty
- Ocean & Land Transport Operations
- Carrier, Supplier and retail Management
- Supply Chain Risk & Crisis Management
- International operations & coordination all levels
- Performance management & problem solving
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Italian
Advanced (C1)
Spanish
Intermediate (B1)
Additional Information
- From March 2025 Volunteer Mentorship at dema1n.org (Article1 association)
- 2023-2024 IKEA Next Generation Leaders Program alumni
- Nov 2016 - June 2017 Volunteer at Refood Santa Maria Maior
- August 2014 - Volunteer at Projects Abroad
Timeline
Transport Operations Developer - Ocean Freight
Inter Ikea
06.2025 - Current
Transport Operations Developer - Land Freight
Inter Ikea
09.2024 - 05.2025
Supply Operations Developer
Inter Ikea
01.2022 - 08.2024
Supply Operations Specialist
Inter Ikea
09.2020 - 12.2021
Supply Chain Consultant
Meotec
12.2018 - 08.2020
Industrial Logistics Assistant
L'Oreal
05.2018 - 12.2018
Accounting Intern
Groupe Esprit De Corps Inc.
02.2016 - 08.2016
Import-export Intern
Shinning Group
09.2015 - 01.2016
MBA - Global Logistics Management
Inha University 인하대학교
Master of Arts - Management
Kedge Business School
Bachelor of Science - Finance
ISCTE - IUL