Overview
Work History
Education
Skills
Certification
Hobbies
Languages
Timeline
Generic
Lavinia Pantano

Lavinia Pantano

Roma

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dispatcher

ADR Assistance
06.2022 - 10.2022
  • Coordination of airport assistance staff during boarding and deboarding through the use of specific software
  • Ground assistance of PRM passengers with compliance with the appropriate timing
  • Conflict management between customers and other personnel maintaining a professional attitude

Event Hostess

Francesca Casati - Areamaison
06.2019 - 08.2019
  • Solicited clients feedback to assess event success and uncover opportunities for improvement.
  • Completion of daily tasks using specific software
  • Comprehensive and competent response to customer requests
  • Monitored operations by writing daily reports

Dental Technician

Dental Technician Laboratories “Digilab” And “Laboratorio Berardi”
09.2017 - 02.2019
  • Dental caps, removable and fixed prostheses, three-tooth bridges
  • Use of porcelain, wax, resins, modeling materials and construction of dental prostheses
  • Use of Cad-Cam 3D printer and medical devices

Civil Protection Volunteering

Praesidium - Anpas Lazio
09.2014 - 06.2017
  • Use reflective clothing and
    protection devices
  • Patrol crowded places or in
    state of danger in order to promptly identify and provide aid to those in need of immediate care and assistance
  • Safety and environmental disasters

Education

Bachelor's - Political Science

ECampus University
09.2023

Skills

  • Problem-solving abilities
  • Active listening and communication skills
  • Effective and proactive collaboration with colleagues and superiors, working in full synergy with the team to achieve the set objectives
  • Computer proficiency
  • Adaptability: predisposition to learn new skills
  • Creativity : new approaches to old problems and new challenges
  • Positive mindset
  • Ethic working : honesty, punctuality, responsibility

Certification

  • "First aid and cardiopulmonary resuscitation" certification issued by ANPAS Civil Protection
  • "Administrative accounting officer" certification issued by Lazio Region
  • Erasmus + project "CALYPSO Common Action for learning, Youth Participation and Sustainability within EU Organizations" certification issued by the organization Lunaria
  • ENAC Airport Security Course: "Behavioral rules and management of emergencies at the airport" Module 2 "Airside Safety" issued by ADR
  • ENAC Course: "Training of people other than passengers who must access security restricted areas without escort" issued by ADR
  • Driving license B

Hobbies

Arts (singing, playing piano, drawing, painting) and sports (dance, bodybuilding, tennis)

Traveling all over the world and know new cultures

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Intermediate (B1)
French
Elementary (A2)

Timeline

Dispatcher

ADR Assistance
06.2022 - 10.2022

Event Hostess

Francesca Casati - Areamaison
06.2019 - 08.2019

Dental Technician

Dental Technician Laboratories “Digilab” And “Laboratorio Berardi”
09.2017 - 02.2019

Civil Protection Volunteering

Praesidium - Anpas Lazio
09.2014 - 06.2017

Bachelor's - Political Science

ECampus University

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Lavinia Pantano