Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Layla Habib

Venice

Summary

An independent, highly dedicated student with 6 years of experience in different fields and a proven history of handling high-pressure situations; excelling in customer service communication. Aiming at cultivating a positive image of the company by maintaining a high-standard dynamic of comfort and professionalism with clients.

Overview

6
6
years of professional experience

Work History

Babysitter

Sitly App
11.2021 - Current
  • Communicating with parents regarding children's progress and development, raising any issues.
  • Helping children complete homework assignments and school projects.
  • Transporting children to and from school, medical appointments and extra-curricular activities.
  • Preparing healthy meals to support children's nutritional needs.


Customer Service Representative

Vodafone UK
07.2020 - 09.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Garment Designer

Cypriot Theater
05.2019 - 08.2019


  • Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards of the play.
  • Made garments for all the characters of the play including a Marlene Monroe's pink dress.

Fashion Design Assistant

BLANK Studio
04.2019 - 08.2019


  • Communicated with photographers and stylists to effectively showcase the brand identity.
  • Monitored social media and online sources for industry trends.

Retail Sales Associate

H&M
01.2019 - 04.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Fashion Designer

Totsi's Fashion Boutique
04.2018 - 11.2018
  • Designed seasonal styles according to upcoming trends and popular color palettes.
  • Created and presented design collections to buyers and other industry professionals to generate interest and secure orders.
  • Collaborated with textile designers, patternmakers and sample makers to bring designs to life and meet target market needs.
  • Conducted fittings and adjusted designs to produce comfortable and appealing final products for clients.

Education

Bachelor's Degree - Business Administration And Management

Ca Foscari University Of Venice
Venice, Italy
09.2024

High School Diploma -

A' Technical School of Fashion Design
Nicosia, Cyprus
06.2020

Middle School -

Ramses College
Cairo, Egypt
06.2016

Skills

  • Microsoft Office
  • Complaint Resolution
  • Customer Service
  • Marketing Support
  • Patternmaking
  • Fashion Styling

Languages

Arabic
Bilingual or Proficient (C2)
Greek
Advanced (C1)
English
Advanced (C1)
Italian
Upper intermediate (B2)
Spanish
Elementary (A2)
French
Elementary (A2)

Timeline

Babysitter

Sitly App
11.2021 - Current

Customer Service Representative

Vodafone UK
07.2020 - 09.2021

Garment Designer

Cypriot Theater
05.2019 - 08.2019

Fashion Design Assistant

BLANK Studio
04.2019 - 08.2019

Retail Sales Associate

H&M
01.2019 - 04.2019

Fashion Designer

Totsi's Fashion Boutique
04.2018 - 11.2018

Bachelor's Degree - Business Administration And Management

Ca Foscari University Of Venice

High School Diploma -

A' Technical School of Fashion Design

Middle School -

Ramses College

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Layla Habib