Lea Magnani
Summary
Talented Manager with expert team leadership, planning, and organizational skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Diligent trainer and mentor with management abilities and results-driven approach. Balances strategic business development with effective human resources management, ensuring long-term profitability and a positive work environment. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance and thanks to excellent customer relations aptitude and relationship-building skills, smoothly equip employees to independently handle daily functions and meet customer needs .
Overview
24
24
years of professional experience
Work History
Manager Director
Cervia Mare Hotels
01.2010 - Current
- Championed change management efforts, successfully guiding the organization through periods of transition and growth.
- Increased revenue through strategic business development initiatives and strong client relationships.
- Managed company budgets, ensuring financial stability and long-term profitability.
- Led cross-functional teams to achieve organizational goals and drive project success.
- Optimized resource allocation to maximize operational efficiency without compromising quality or service levels.
Secretary
Hotel Genzianella
04.2000 - 10.2009
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
High School Diploma -
Centro Studi F. Coppola Liceo Linguistico
Castel Volturno, Italy07.1988
Skills
- Staff Training and Development
- Operations Management
- Cross-functional Team Coordination
- Organizational Development
- Human Resources Management
Languages
German
Intermediate (B1)
English
Intermediate (B1)
French
Intermediate (B1)
jewish
Beginner (A1)
Greek
Beginner (A1)
Timeline
Manager Director
Cervia Mare Hotels
01.2010 - Current
Secretary
Hotel Genzianella
04.2000 - 10.2009
High School Diploma -
Centro Studi F. Coppola Liceo Linguistico
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