LEANDRA CANDIDO
Rome
Summary
I have worked in most sectors in the Hospitality Industry – Corporate Travel, Tour Leader, Meetings and Events Industry. I have excellent Interpersonal relations and organising abilities. Totally solutions oriented, with a positive attitude and a team player. I am multi-lingual – English, Italian, Afrikaans (dialect of Dutch) and Portuguese. I apply attention to detail with a customer-oriented mindset.
Overview
38
38
years of professional experience
Work History
Amex United Kingdom: EULAR Congress Rome 2015
Zibrant Global Meetings / Zibrant Live: Pharma 2014, 2016 & 2017 Boston Consultants London 2015 / Lexus Car Launch 2017
Ashfield Inzio Meetings & Events: Jaguar launch 2014, BMS 2022/ 2023
M&I USA: Pharma Meetings 2016 - Investigator Meetings 2016 Intel (Madrid) 2017
Mayer Motivations: Florida, America: European Operations on site Incentives and Meetings and Congresses.
Sports World (Tui) London Olympic Games 2012 Hospitality for BMW / MINI
Imagination London, UK: Event and Production Agency
Shell Smiling Stars Incentive: Rome May 2011, Cape Town May 2012, Barcelona 2013, Rio De Janeiro 2013, China, Beijing 2014, Paris 2015 and New York 2017, Dubai 2018 and 2022, Sydney 2019 (Award Winner Event C&IT Awards Celebratory Event of the Year London)
Grass Roots Ltd, Marlow, Bucks UK: Meeting Management for Pharmaceutical, Motor launches and Financial Institutes.
MCI Geneva 2014 / 2015 / 2022 Pharmaceutical Conferences Italy and Gucci Fashion.
Meetings Manager Ltd, Worcestershire UK: Medical Advisory Board & Investigator Meetings (Pfizer)
CTI, Florence: Logistics on site
I.D.I Dmc Venice, Italy – Incentive Groups in Italy
Effetto, Rome: Public Presentation
American Express Uvet, Milan: Meetings & Conferences
MCI Ovation, Rome: Corporate Event Management
EIM DMC Incentives and Meetings
New Tours: Incentives, Meetings and Site visits.
See Italy DMC: Onsite operations.
Target Motivations: Site Visits, Gala Dinner, Meetings
Rome Revealed: Guided walking tours of Rome, Team building, cooking workshops, Site Visits, Event and Meeting Management.
EIS, EuroVips, Incentive House, Way on Tours, AIM.
ACIS: Tour Director accompanying student has thought Italy on educational tours.
Cruise Logistic Operators: Aloschi Bros, Inter Trav, Dock and Discover and Italian Details.
Cruise Terminal Check in and Shore Excursions and Panoramic Tours of Rome.
Identity (UK) June 2023 – Smiling Stars Event (Shell) Budapest
06.2023
Inghams - Hotel Plan, UK: Airport /Hotel Representative. Rome 2006. Accompanying guests to and from airport. Customer service, Coordination with Hotels, Welcome presentation of Rome. Promoting optional excursions.
01.2006
C2 Events (UK) June 2022 – Present – Project Management on Site Janssen Pharmaceuticals
06.2022 - Current
Investigator & Advisory Board Meetings (Daichi Sancho/ Lilly) 2015 – present
01.2015 - Current
Alba Tours, Glasgow UK: 2009 – present Tour Manager/ Courier Pilgrims Groups visiting Rome and Assisi.
01.2009 - Current
Freelance Event Manager
01.2000 - Current
- Logistic and Event Manager, Meetings, Investigator and Advisory Board Meetings, Symposiums, Incentives, Conferences, Product & Car launches, Sports events
- Logistic Management, Tour Director, Hospitality Desk, Banqueting (F&B) Event Logistics covering all areas including Hotel, Transport, Registration, Venue sourcing
- All round trouble shooting.
Logistic Event Manager
Details Events
01.2007 - 02.2024
- Streamlined event planning processes by implementing efficient project management strategies.
- Enhanced attendee experience through careful selection of venues and catering providers.
- Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
Sitel Lisbon (Airbnb Customer Support) Call Centre
11.2023 - 05.2023
- Airbnb Customer Service Community Service Call Centre Customer Support.
BCD Meetings and Events USA: 2018- 2023 Pharmaceutical Meetings and Congresses in Europe
01.2018 - 01.2023
Helms Briscoe: 2013 /2014 Venue Sourcing and Teaming with associates worldwide.
01.2013 - 01.2014
NST Travel: Rome, Italy. Autumn/ summer 2004- 2009 Meet and greets at airport and excursions to Assisi.
01.2004 - 01.2009
Grand Circle Travel: Rome, Italy. 2003 - 2004 Tour Manager. Accompanying groups in Italy.
01.2003 - 01.2004
Count G (DMC): Rome, Italy. June 2002-January 2004
06.2002 - 01.2004
- Sales and Marketing: Prospecting International clients, development of a Microsoft Access database
- Creation and Proposal of programmes to prospect clients
- Attending Trade fairs
- Accompanying potential clients on site visits
- Logistic Management on site, meetings and Gala Dinners, private visits to Museums.
International Herald Tribune / FBC Media: Rome, Italy; May 2000 –May 2002.
05.2000 - 05.2002
- Multimedia Company - Travel Arrangements for corporate and leisure
- Relocation arrangements for new members of staff relocating to Italy
- Managing stand at Mip.com media fare in Cannes, France twice a year.
Wall Street Institute / British School: Rome, Italy January 1999-December 1999.
01.1999 - 12.1999
- Teaching English as a foreign language to Italian corporate and students.
Wilson Collins Travel: Cape Town, South Africa December 1995 –June 1996
12.1995 - 06.1996
- Retail Travel agent – Senior Travel Consultant
- Travel arrangements for corporate clients
- Galileo system, ticketing and airfare calculations.
Oxford Travel: Cape Town, South Africa April 1994 – November 1995
04.1994 - 11.1995
- Retail Travel agent – Owner IATA agency
- Travel arrangements for corporate clients.
Gulf Air Airline: Johannesburg, South Africa. March 1993 – March 1994
03.1993 - 03.1994
- Marketing for the General sales agent (Sky fly Ltd.) for airline, Intercontinental Hotels, Greyhound & Alamo Car Hire
- Ground Hostess, Johannesburg international airport
- Duties included check in and arrival of Gulf Air flights
- Transferred to head office where my duties were marketing Gulf Air and Intercontinental Hotels to the South African Travel trade.
Alitalia Airline: Johannesburg, South Africa. November 1988 – January 1993
11.1988 - 01.1993
- Airline Marketing and Sales Consultant: Promoting and selling airline to travel Industry
- Public relations with frequent flyers
- Reservations and ticketing during high season.
Wits University - Schmerenbeck Educational Centre July 1986 – November 1987
07.1986 - 11.1987
- Gifted and talented children teaching children aged 5-8 years old – Art and English
- Management
- Teaching English as a foreign Language to adults and children.
Education
Teacher Training for Pre-School Education -
Montessori Training Centre
01.1988
Preschool Nursery Education -
JCE Teachers Training College
01.1987
Skills
- Team Collaboration
- Database Management
- On Site Logistics
- Corporate Travel Consultant
- Languages
- Administration Skills
- Tour Manager
Computer Systems
MS-office proficiency. Microsoft Office Suite (Excel, Word, Outlook, Internet Explorer, Power Point) Galileo, Sabre and Amadeus system and CVENT.
Data Usage Authorization
True
Technical And Commercial Experience
Marketing and Sales, Airline Reservations, Check in at Airport and Cruise Terminal, Retail & Corporate Travel, Public relations, Tour Director, Meeting and Incentives, Event and Logistic Management. Routine Admin, Secretarial and Organizational Skills. Customer Service Call Centre. Routine administration and secretarial skills. Support and facilitating Investigator and Advisory Board Meeting. International Conferences.
Languages
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Portuguese
Intermediate (B1)
Afrikaans / Dutch
Intermediate (B1)
Spanish
Elementary (A2)
French
Elementary (A2)
Timeline
Sitel Lisbon (Airbnb Customer Support) Call Centre
11.2023 - 05.2023
Identity (UK) June 2023 – Smiling Stars Event (Shell) Budapest
06.2023
C2 Events (UK) June 2022 – Present – Project Management on Site Janssen Pharmaceuticals
06.2022 - Current
BCD Meetings and Events USA: 2018- 2023 Pharmaceutical Meetings and Congresses in Europe
01.2018 - 01.2023
Investigator & Advisory Board Meetings (Daichi Sancho/ Lilly) 2015 – present
01.2015 - Current
Helms Briscoe: 2013 /2014 Venue Sourcing and Teaming with associates worldwide.
01.2013 - 01.2014
Alba Tours, Glasgow UK: 2009 – present Tour Manager/ Courier Pilgrims Groups visiting Rome and Assisi.
01.2009 - Current
Logistic Event Manager
Details Events
01.2007 - 02.2024
Inghams - Hotel Plan, UK: Airport /Hotel Representative. Rome 2006. Accompanying guests to and from airport. Customer service, Coordination with Hotels, Welcome presentation of Rome. Promoting optional excursions.
01.2006
NST Travel: Rome, Italy. Autumn/ summer 2004- 2009 Meet and greets at airport and excursions to Assisi.
01.2004 - 01.2009
Grand Circle Travel: Rome, Italy. 2003 - 2004 Tour Manager. Accompanying groups in Italy.
01.2003 - 01.2004
Count G (DMC): Rome, Italy. June 2002-January 2004
06.2002 - 01.2004
International Herald Tribune / FBC Media: Rome, Italy; May 2000 –May 2002.
05.2000 - 05.2002
Freelance Event Manager
01.2000 - Current
Wall Street Institute / British School: Rome, Italy January 1999-December 1999.
01.1999 - 12.1999
Wilson Collins Travel: Cape Town, South Africa December 1995 –June 1996
12.1995 - 06.1996
Oxford Travel: Cape Town, South Africa April 1994 – November 1995
04.1994 - 11.1995
Gulf Air Airline: Johannesburg, South Africa. March 1993 – March 1994
03.1993 - 03.1994
Alitalia Airline: Johannesburg, South Africa. November 1988 – January 1993
11.1988 - 01.1993
Wits University - Schmerenbeck Educational Centre July 1986 – November 1987
07.1986 - 11.1987
Amex United Kingdom: EULAR Congress Rome 2015
Zibrant Global Meetings / Zibrant Live: Pharma 2014, 2016 & 2017 Boston Consultants London 2015 / Lexus Car Launch 2017
Ashfield Inzio Meetings & Events: Jaguar launch 2014, BMS 2022/ 2023
M&I USA: Pharma Meetings 2016 - Investigator Meetings 2016 Intel (Madrid) 2017
Mayer Motivations: Florida, America: European Operations on site Incentives and Meetings and Congresses.
Sports World (Tui) London Olympic Games 2012 Hospitality for BMW / MINI
Imagination London, UK: Event and Production Agency
Shell Smiling Stars Incentive: Rome May 2011, Cape Town May 2012, Barcelona 2013, Rio De Janeiro 2013, China, Beijing 2014, Paris 2015 and New York 2017, Dubai 2018 and 2022, Sydney 2019 (Award Winner Event C&IT Awards Celebratory Event of the Year London)
Grass Roots Ltd, Marlow, Bucks UK: Meeting Management for Pharmaceutical, Motor launches and Financial Institutes.
MCI Geneva 2014 / 2015 / 2022 Pharmaceutical Conferences Italy and Gucci Fashion.
Meetings Manager Ltd, Worcestershire UK: Medical Advisory Board & Investigator Meetings (Pfizer)
CTI, Florence: Logistics on site
I.D.I Dmc Venice, Italy – Incentive Groups in Italy
Effetto, Rome: Public Presentation
American Express Uvet, Milan: Meetings & Conferences
MCI Ovation, Rome: Corporate Event Management
EIM DMC Incentives and Meetings
New Tours: Incentives, Meetings and Site visits.
See Italy DMC: Onsite operations.
Target Motivations: Site Visits, Gala Dinner, Meetings
Rome Revealed: Guided walking tours of Rome, Team building, cooking workshops, Site Visits, Event and Meeting Management.
EIS, EuroVips, Incentive House, Way on Tours, AIM.
ACIS: Tour Director accompanying student has thought Italy on educational tours.
Cruise Logistic Operators: Aloschi Bros, Inter Trav, Dock and Discover and Italian Details.
Cruise Terminal Check in and Shore Excursions and Panoramic Tours of Rome.
Teacher Training for Pre-School Education -
Montessori Training Centre
Preschool Nursery Education -
JCE Teachers Training College
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