Summary
Overview
Work History
Education
Skills
Timeline
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Leanna Koff

Yonkers

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

3
3
years of professional experience

Work History

Crew Member

Dairy Queen Grill & Chill
04.2022 - 08.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member, Cook

The Local Pizzeria
08.2020 - 04.2022
  • Family-owned business, cooking pizzas to perfection and contributing to success with efficiency and communication
  • Handled high-pressure situations effectively, maintaining composure during rush periods
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.

Assistant Ski Instructor

Mount Snow Ski Resort
11.2019 - 03.2020
  • Boosted overall student satisfaction with targeted instruction tailored to individual skill levels and goals.
  • Improved student confidence in their skiing abilities by fostering a supportive and positive learning environment.
  • Streamlined equipment management, ensuring proper sizing and maintenance for optimal performance during lessons.
  • Enhanced ski proficiency by effectively demonstrating techniques and providing constructive feedback to students.
  • Coached students through skill assessments, identifying areas for improvement and developing targeted strategies for success.
  • Maintained safety on the slopes by enforcing mountain rules, monitoring conditions, and guiding students through challenging terrain.
  • Supported lead instructor with administrative tasks, including scheduling lessons, processing payments, and maintaining accurate records of student progress.

Education

Associate of Science -

St. Johns University
Queens, NY
05.2026

High School Diploma -

Guilford High School
Guilford, CT
06.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Cleaning
  • Interactive communication skills
  • Flexible Schedule

Timeline

Crew Member

Dairy Queen Grill & Chill
04.2022 - 08.2022

Crew Member, Cook

The Local Pizzeria
08.2020 - 04.2022

Assistant Ski Instructor

Mount Snow Ski Resort
11.2019 - 03.2020

Associate of Science -

St. Johns University

High School Diploma -

Guilford High School

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Leanna Koff