Ledia Veledini

As a Key Account Manager at Lavoropiù S.p.A., I am responsible for managing and growing relationships with key clients, ensuring their needs are met while delivering high-quality service and tailored solutions. My role involves strategic planning, coordinating with clients to understand their requirements, and developing long-term partnerships that contribute to business growth.

Key responsibilities include:

• Managing a portfolio of key accounts, focusing on customer retention, satisfaction, and revenue growth.
• Collaborating closely with internal teams to ensure seamless delivery of services and solutions.
• Leading and mentoring a team of 3 people, ensuring effective communication, task delegation, and professional development.
• Conducting regular meetings with clients to provide updates, discuss new opportunities, and resolve any issues or concerns.
• Developing and executing sales strategies to meet targets, driving business expansion and identifying opportunities for cross-selling and upselling.
• Analyzing market trends and competitors to adapt strategies and maintain a competitive edge.

Through these activities, I build strong, lasting relationships with clients while effectively managing both my own accounts and the team to achieve collective goals.

My role involves providing consultancy, support, and business development for clients and prospects.

Key activities:

• Identifying new business opportunities and managing existing clients
• Conducting telemarketing and handling administrative tasks
• Developing and consulting on client portfolios within the assigned territory
• Maintaining relationships with existing clients and designing territory development strategies
• Coordinating and collaborating with colleagues from branch offices within the territory

I started my career as an HR Consultant in the Human Resources sector, focusing on recruitment, and progressively advanced to managing a branch in the Bologna East area, overseeing three branches with a total team of 15 people.

Key activities and responsibilities include:

• Managing recruitment processes and providing consultancy to clients to help them find the right talent
• Developing new business opportunities and maintaining relationships with existing clients
• Leading and mentoring a team across three branches, ensuring effective communication and high performance
• Designing and implementing growth strategies for the assigned territory
• Coordinating with branch offices to ensure consistent service delivery and operational efficiency
  

• Company Overview: Per conto di compagnia Inglese, ben diffusa sul territorio Uk
• Ho svolto il ruolo di Chef de Partie
• Il ruolo consisteva nella preparazione di piatti tipici inglesi per la clientela ma anche preparazione di grosse quantità di cibo per i buffet, party e matrimoni che si tenevano presso il locale
• Requisiti indispensabili
• Ottima capacità di lavorare in team, gestione dello stress e buone capacità di interazione con i colleghi in cucina ma anche con camerieri e manager in sala
• Per conto di compagnia Inglese, ben diffusa sul territorio Uk

• Sales activities with a monthly revenue target
• Managing the order grid with buyers and expanding the customer portfolio
• Product placement according to defined planograms based on different retail chains (Comet, Unieuro, Expert, Media Markt) and store layouts, aiming to improve sales performance
• Full management of retail points of sale, including stock management, orders, reorders, and returns