Leonardo Rosati
Bologna
Summary
Young student with a background in Business Economics and valuable work experience.
Adaptable and open-minded, fluent in multiple languages, and comfortable in dynamic, fast-paced, and innovative environments.
Overview
4
4
years of professional experience
Work History
Check-in Agent
Mundus S.r.l.
03.2023 - Current
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Utilized reservation systems effectively, updating passenger information accurately and securely.
- Collaborated with team members to maintain high-quality service standards during peak travel times.
Bar Waiter
Gran Caffè Essential
06.2022 - 09.2022
- Communicated with guests to record orders and assess needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
Restaurant Waiter
Villaggio Giardini D'oriente
06.2021 - 09.2021
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
BBA - Business Administration
Alma Mater Studiorum
Bologna, Italy09-2025
High School Diploma -
Liceo Enrico Fermi
Policoro, Italy06-2022
Skills
- Strategic Issue Resolution
- Effective Organization Techniques
- Adaptable Mindset
- Strong Communication Skills
- Digital Literacy
Timeline
Check-in Agent
Mundus S.r.l.
03.2023 - Current
Bar Waiter
Gran Caffè Essential
06.2022 - 09.2022
Restaurant Waiter
Villaggio Giardini D'oriente
06.2021 - 09.2021
BBA - Business Administration
Alma Mater Studiorum
High School Diploma -
Liceo Enrico Fermi
Similar Profiles
Elena BubuliciElena Bubulici
Customer support specialist at INTERNATIONAL SERVICES DATA PROCESSING S.R.L.Customer support specialist at INTERNATIONAL SERVICES DATA PROCESSING S.R.L.
Giorgio FoschiGiorgio Foschi
Financial Controller at Action Italy S.r.l.Financial Controller at Action Italy S.r.l.
Ines CarnovaleInes Carnovale
Project Manager at Iron Corporation S.R.L.Project Manager at Iron Corporation S.R.L.
Wisdom OziegbeWisdom Oziegbe
Barber at Afro ImageBarber at Afro Image
Jacopo BertiJacopo Berti
Waiter at Pizzeria Nanni BarcellonaWaiter at Pizzeria Nanni Barcellona