Lexi Armstrong
Asheville
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Vinnie's
Asheville
05.2023 - 08.2023
- Served as the primary contact for vendors providing supplies or services for the restaurant.
- Maintained accurate records of reservations and wait times.
- Greeted guests upon arrival and escorted them to their tables.
- Actively sought feedback from customers about their experiences in order to improve operations.
- Provided excellent customer service to ensure guest satisfaction.
- Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
Ice Cream Server
The Hop
Asheville
09.2020 - 05.2022
- Participated in team meetings to discuss best practices for providing quality service.
- Processed customer complaints professionally while maintaining a friendly attitude towards them.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Followed proper sanitation guidelines when handling food products.
- Assisted in training new staff members on company policies and procedures.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
Soccer Referee
Asheville Buncombe Youth Soccer Association
Asheville
01.2020 - 05.2020
- Provided support to coaching staff by monitoring team bench areas during games.
- Recorded scores and match statistics accurately.
- Participated in post-game debriefings with fellow referees.
- Kept detailed records of all penalties issued during games.
- Actively participated in pre-game meetings with coaches and captains from both teams.
- Maintained up-to-date knowledge of soccer laws, rules, regulations, techniques, strategies, tactics, and sportsmanship principles.
Education
Bachelor of Science - Biochemistry
North Carolina State University
Raleigh, NC05-2026
GED -
Asheville High
Asheville, NC06-2022
Skills
- Server Support
- Sales and Marketing
- Supply Restocking
- Guest Relations
- Customer Service
- Scheduling
- Greeting guests
Certification
- CPR
Affiliations
- Women's Rights
- Ethical Fashion
Accomplishments
- Dean's List
- Honor Roll
Timeline
Restaurant Hostess
Vinnie's
05.2023 - 08.2023
Ice Cream Server
The Hop
09.2020 - 05.2022
Soccer Referee
Asheville Buncombe Youth Soccer Association
01.2020 - 05.2020
Bachelor of Science - Biochemistry
North Carolina State University
GED -
Asheville High
- CPR
Similar Profiles
Jeremy MinerviniJeremy Minervini
Chef at Vinnie's MootzChef at Vinnie's Mootz
Vincent Kofi EsaheVincent Kofi Esahe
Bar Manager at Vinnie's EventBar Manager at Vinnie's Event
Kyle CountrymanKyle Countryman
Baker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELIBaker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELI