Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Linda Haveriku

Linda Haveriku

Novate Milanese

Summary

Experienced retail sales manager and branch manager with a demonstrated history of working in the banking industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

RETAIL SALES MANAGER

Kavaje, Abi Bank
2019.01 - 2019.05

• Manage the branch portfolio. • Administer and ensure compliance with all branch sales practices.
• maintain sales employee productivity (SO) • Achieve business objectives. • Identify sales opportunities.

• Direct operational activities on a daily basis.

• Generate new business and customers.

Customer Service Representative

NBG Bank
2012.05 - 2013.12
  • Listen and understand customer needs
  • Set up and maintain customer accounts
  • Handle calls, emails and face-to-face requests
  • Promote and sell financial products and services to customers
  • Use the computer system to update the account details.

BRANCH MANAGER

Kavaje, NBG BANK
2013.12 - 2019.01


  • Organize and manage the staff in order to guarantee an increase in the profitability of the branch Supervise the bank's operations
  • Manage resources and staff Develop and achieve sales goals, delivery of customer service and increase location revenue
  • Staff training

Head Teller

NBG BANK
2010.10 - 2012.05
  • Builds and maintains customer relationships
  • Correctly carries out the tasks assigned by the superior
  • takes care of the cash limits
  • Strives to achieve individual goal
  • Process payments and withdrawals, set up and maintains customer account
  • Provides account servicesto customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording overnight and postal deposits.

Financial Consultant

Piú mutui casa
Milano , Italy
2022.07 - 2023.11
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Master In Finance - International Finance

University Kristal
Tirana
07.2011

Bachelor Of Finance And Accounting - Finance And Accounting

Universita Marin Barleti
Tirana
09.2009

Skills

  • Active Listening
  • Interpersonal Communication
  • Good Telephone Etiquette
  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Problem-Solving
  • Planning and Coordination
  • Teambuilding
  • Self-Motivated
  • Maintenance and Repair
  • Critical Thinking
  • Organization and Time Management
  • Written Communication
  • Multitasking Abilities

Accomplishments

  • 02/2022 – 31/03/2022 Accounting and payroll. The "General accounting and payroll" course is aimed at training a professional profile in the accounting area supported by transversal skills in IT, organizational behavior and elements of personnel management. The presence of an expert accountancy is required by every company, regardless of size and product category. Students leaving the training course will have general accounting and bookkeeping skills and will be able to manage administrative relationships with customers and suppliers. Promoter MANPOWER S.R.L Project code 002PROTD2208086. Implementing entity TALENT SOLUTIONS S.R.L

Certification

Certification on Accounting in Italian company Manpower

First Certificate in English from Cambridge Assessment English in 2006.

Languages

Albanian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Italian
Advanced (C1)
Turkish
Intermediate (B1)
Spanish
Intermediate (B1)
French
Beginner (A1)

Timeline

Financial Consultant

Piú mutui casa
2022.07 - 2023.11

RETAIL SALES MANAGER

Kavaje, Abi Bank
2019.01 - 2019.05

BRANCH MANAGER

Kavaje, NBG BANK
2013.12 - 2019.01

Customer Service Representative

NBG Bank
2012.05 - 2013.12

Head Teller

NBG BANK
2010.10 - 2012.05

Master In Finance - International Finance

University Kristal

Bachelor Of Finance And Accounting - Finance And Accounting

Universita Marin Barleti

Certification on Accounting in Italian company Manpower

First Certificate in English from Cambridge Assessment English in 2006.

Linda Haveriku