Linda Zanetti
Castelnuovo Del Garda, VR,VR
Summary
Dynamic and customer-focused hospitality professional with several years of experience as a receptionist in high-end resorts. Passionate about creating outstanding guest experiences and ensuring smooth front-desk operations. Skilled in handling high volumes of check-ins/check-outs, managing reservations, and resolving guest inquiries with efficiency and empathy. Adept at working in multicultural and fast-paced environments, both independently and as part of a collaborative team.
Previous international experience in the U.S., where I enhanced my language skills and cultural awareness. Known for a positive attitude, problem-solving mindset, and commitment to service excellence.
Overview
2025
2025
years of professional experience
Work History
Receptionist
Eco-Camping Bergamini
05.2024 - 10.2024
- Company Overview: 4-star
- Delivered high-quality customer service, ensuring an exceptional guest experience
- Managed reservations, check-ins, and check-outs
- Provided expert recommendations on local attractions and travel routes
- Worked closely with a team-oriented staff to ensure efficient daily operations
Au Pair
Cultural Care Au Pair, USA - Au Pair
10.2022 - 11.2023
- Cared for four teenagers, managing schedules and coordinating daily activities
- Drove a 7-seater van for kids school and extracurricular activities
- Strengthened cross-cultural communication while adapting to different environments
- Worked in collaboration with parents to create a structured and supportive environment
Receptionist
Camping Bella Italia
05.2021 - 10.2022
- Company Overview: 5-star
- Managed front-desk operations for an 8,000-guest capacity resort, handling high-volume check-ins, check-outs and customer interactions
- Coordinated with departments to optimize the guest experience
- Achieved a promotion to a higher level due to excellent performance and leadership
- Collaborated with a diverse, multilingual team to uphold high service standards
Factory Worker
Leoncini
07.2020 - 09.2020
- Assisted in production processes and quality control in a team-based setting
- Ensured operational efficiency in a fast-paced environment
Factory Worker
Leoncini
06.2019 - 09.2019
- Assisted in production processes and quality control in a team-based setting
- Ensured operational efficiency in a fast-paced environment
Intern | Administrative Assistant
Olmi
03.2018 - 06.2018
- Supported office management, data entry, and administrative tasks
- Assisted in collaborative projects aimed at increasing efficiency
Summer Camp Animator
- Designed and led engaging recreational activities for children
- Ensured a safe and enjoyable environment while working closely with a team of educators and counselors
Education
Technical Institute - Economics Sector, International Relations for Marketing
IIS Ettore Bolisani
Au Pair Weekend Class -
UCLA Extension Program
Make A Difference And Discover The U.S.05-2023
Skills
- Customer Service & Hospitality
- Leadership & Teamwork
- Problem-Solving & Adaptability
- Cross-Cultural Communication
- Multitasking & Organization
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Advanced (C1)
German
Intermediate (B1)
Chinese (Mandarin)
Beginner (A1)
Timeline
Receptionist
Eco-Camping Bergamini
05.2024 - 10.2024
Au Pair
Cultural Care Au Pair, USA - Au Pair
10.2022 - 11.2023
Receptionist
Camping Bella Italia
05.2021 - 10.2022
Factory Worker
Leoncini
07.2020 - 09.2020
Factory Worker
Leoncini
06.2019 - 09.2019
Intern | Administrative Assistant
Olmi
03.2018 - 06.2018
Summer Camp Animator
Technical Institute - Economics Sector, International Relations for Marketing
IIS Ettore Bolisani
Au Pair Weekend Class -
UCLA Extension Program
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