Proven leader at Christian Dior Couture, driving the Leather Goods & Accessories department to regional sales champion status with exceptional team supervision and retail management skills. Excelled in staff coaching, achieving a significant store share increase, and excelling in high-value client management. Demonstrates motivational leadership and problem-solving prowess, ensuring top-tier performance and growth.
-Lead my department (Milano Galleria) to win the EMEA regional champion Contribution of women handbags sales(in value)+Lady Dior handbags better growth(in value) 2023.
-Lead my department reaching 86% of the total store share,+29% vs ly.HB mix 68%,+33% vs ly.SLG mix 15%,+55% vs ly.Accessories mix 14%,+30% vs ly.
-Trained 1 leather goods specialist,2 Senior sales assistant.
-Lead my boutique to the 3°Italy,4°South Europe in terms of total sales in 2 years.
-Comprehensive ability to collaborate and coordinate with multiple departments(Crm,Vm,Training,Merchadising,marketing,operation,haute couture...)
-Category Sales Management and Business Development
-Client Management
-Operations and Visual Merchandising
-Team Management and Development
-Misson resort boutique in summer,assist store manager to manage staff and achieve sales.
-Self improvement management awareness
-Develop and secure high level clients.
-Mission Resort Boutique,fully tap into the cognitive and sales capabilities of multiple departments(RTW,HJ,Exotic bags..)
-Top sales performer since the btq opened.
-Discovering super elite clients,complete high quality sales orders.
-Top sales performance in 2018/2019.
-Comprehensive Skills(Cashier,opening/closing btq/stock/after sales/customer service..)