Livia D'Andrea
Milano
Profilo professionale
Program Manager with experience in the delivery and coordination of enterprise HR and learning programs.
I support organizations in designing and scaling people development initiatives, operating across multiple stakeholders and cross-functional teams.
Strong background in program governance, client partnership and renewal management within complex, multi-stream environments.
Panoramica
6
6
years of professional experience
Esperienza lavorativa
Program Manager – Strategic & Enterprise Programs
Lifeed
2024.09 - ad oggi
- Lead end-to-end delivery of complex HR and learning programs for enterprise clients, ensuring governance across scope, timelines and quality
- Coordinate cross-functional teams and external partners across multiple initiatives
- Partner with senior stakeholders to translate strategic needs into structured people development solutions
- Act as a functional reference point across programs, supporting alignment and decision-making
- Oversee program renewal and scope definition phases, ensuring continuity and sustainability of delivery
Customer Success Manager
goFLUENT
Milano
2023.10 - 2024.09
- Acted as product expert in onboarding and design of tailored language training programs.
- Analyzed data and led business reviews to drive engagement and satisfaction.
- Supported renewal strategy and identified growth opportunities across key accounts.
Account Manager
Kampaay
Milano
2021.09 - 2023.10
- Defined and executed B2B commercial strategy for corporate clients.
- Managed full sales cycle, from proposal to onboarding and first order.
- Collaborated with internal teams (CS, SDR, Product) to ensure delivery and growth.
Sales Account Manager Team Leader
Le Guide Noir
Madrid
2019.02 - 2021.07
- Led new business development in the Italian market, acquiring top fashion and lifestyle clients.
- Managed the full sales cycle: prospecting, demos, negotiations, and closing.
- Defined and executed commercial strategies aligned with company goals, while leading and managing a team of 4 people and reporting directly to the CEO.
Istruzione
Pro Certified Foundation - Mentoring
SIM - Scuola Italiana di Mentoring
2025-05
Digital Project Management - Project Management
Boolean
Milano04.2025
MASTER - LUXURY MANAGEMENT
Madrid School of Marketing
01.2020
MARKETING DEGREE - undefined
Universidad Rey Juan Carlos
01.2019
Competenze
- Program & Delivery Management
- Stakeholder Management
- Renewal & Scope Management
- Cross-functional Leadership
- HR & Learning Programs
- Data-informed Decision Making
- High-Impact Communication & Presentation
- Workshop & Learning Design
Languages
Italiano, Spagnolo
Madrelingua
Italian
Esperto
C2
Spanish
Esperto
C2
English
Intermedio avanzato
B2
Cronologia
Program Manager – Strategic & Enterprise Programs
Lifeed
2024.09 - ad oggi
Customer Success Manager
goFLUENT
2023.10 - 2024.09
Account Manager
Kampaay
2021.09 - 2023.10
Sales Account Manager Team Leader
Le Guide Noir
2019.02 - 2021.07
MASTER - LUXURY MANAGEMENT
Madrid School of Marketing
MARKETING DEGREE - undefined
Universidad Rey Juan Carlos
Pro Certified Foundation - Mentoring
SIM - Scuola Italiana di Mentoring
Digital Project Management - Project Management
Boolean