Lorelie Macalalad

Roma

Summary

Proven to enhance front desk operations at Matteo Chrish Boischio, I streamlined processes and improved client satisfaction. Skilled in data entry and organization, I effectively managed appointments and inquiries, maintaining a welcoming environment. Achievements include resolving customer issues promptly and boosting efficiency, showcasing my time management and interpersonal abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

years of professional experience

Work History

Receptionist

Matteo Chrish Boischio

08.2021 - Current

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Education

Bachelor Of Applied Science -

Lyceum University of Batangas

Philippines

07.1994

Skills

Organization skills
Time Management
Telephone skills

Data Entry
Scheduling
Greeting and Seating Clients

Languages

English

Beginner (A1)

Italian