Summary
Overview
Work History
Skills
Languages
Timeline
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Lorena Valeria Fonseca De Sousa Matos

London

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

5
5
years of professional experience

Work History

Bartender

Soho Residence
10.2022 - 09.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bartender

Cicchetti San Carlo
10.2021 - 03.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

Zebrano
11.2019 - 08.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable

Languages

Italian
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Bartender

Soho Residence
10.2022 - 09.2024

Bartender

Cicchetti San Carlo
10.2021 - 03.2022

Bartender

Zebrano
11.2019 - 08.2021

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Lorena Valeria Fonseca De Sousa Matos