Lorenzo Chessa
Alghero,SS
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory at Delta Coop Supermarket, showcasing strong relationship building and inventory management skills. Excelled in fast-paced environments, significantly reducing food costs through effective inventory control. Demonstrates exceptional product knowledge and a friendly demeanor, driving positive customer experiences and operational efficiency.
Overview
10
10
years of professional experience
Work History
Shop Assistant
Gelateria 9 3/4
06.2024 - 09.2024
- Completed daily tasks accurately and on-time to support shop needs.
- Checked incoming orders and organized new stock.
Receptionist Assistant
B&B Llocdor
06.2023 - 09.2023
- Resolved customer problems and complaints.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Shop Assistant
Bookstore Mondadori
06.2022 - 09.2022
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Organized shelves to remove slow moving items and add new merchandise.
Receptionist Assistant
B&B Llocdor
06.2021 - 09.2021
- Resolved customer problems and complaints.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Delicatessen Assistant
Delta Coop Supermarket
07.2020 - 09.2020
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Listened carefully to customer instructions and prepared orders according to those preferences.
Delicatessen Assistant
Delta Coop Supermarket
06.2019 - 09.2019
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Listened carefully to customer instructions and prepared orders according to those preferences.
Delicatessen Assistant
Delta Coop Supermarket
06.2018 - 09.2018
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Listened carefully to customer instructions and prepared orders according to those preferences.
Commis De Cuisine
Restaurant Chez Laurent
06.2016 - 10.2016
- Developed strong knife skills through daily practice, increasing precision and speed in food preparation tasks.
- Expedited food orders during high-volume service periods, maintaining excellent communication with front-of-house staff.
- Improved dish presentation through attention to detail and creative plating techniques.
- Managed inventory levels effectively, minimizing spoilage and reducing overall food costs for the establishment.
Commis De Cuisine
Restaurant U Mulu
11.2015 - 01.2016
- Developed strong knife skills through daily practice, increasing precision and speed in food preparation tasks.
- Expedited food orders during high-volume service periods, maintaining excellent communication with front-of-house staff.
- Improved dish presentation through attention to detail and creative plating techniques.
- Managed inventory levels effectively, minimizing spoilage and reducing overall food costs for the establishment.
Commis De Cuisine
Restaurant Chez Laurent
06.2015 - 10.2015
- Developed strong knife skills through daily practice, increasing precision and speed in food preparation tasks.
- Expedited food orders during high-volume service periods, maintaining excellent communication with front-of-house staff.
- Improved dish presentation through attention to detail and creative plating techniques.
- Managed inventory levels effectively, minimizing spoilage and reducing overall food costs for the establishment.
Dishwasher
Restaurant Chez Laurent
06.2014 - 10.2014
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Degree Foreign Languages and Literatures - Humanities And Social Sciences
University of Humanities And Social Sciences
Sassari, Italy09.2025
Degree in Tourism Sciences And Foreign Languages - Humanities And Social Sciences
University of Humanities And Social Sciences
Sassari, Italy04.2023
Skills
- Product Knowledge
- Inventory Management
- Relationship Building
- Inventory Control
- Product Promotions
- Upselling strategies
- Friendly and Helpful
- Customer Assistance
- Store Opening and Closing
- Cash Register Operation
- POS Software
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Russian
Beginner (A1)
Timeline
Shop Assistant
Gelateria 9 3/4
06.2024 - 09.2024
Receptionist Assistant
B&B Llocdor
06.2023 - 09.2023
Shop Assistant
Bookstore Mondadori
06.2022 - 09.2022
Receptionist Assistant
B&B Llocdor
06.2021 - 09.2021
Delicatessen Assistant
Delta Coop Supermarket
07.2020 - 09.2020
Delicatessen Assistant
Delta Coop Supermarket
06.2019 - 09.2019
Delicatessen Assistant
Delta Coop Supermarket
06.2018 - 09.2018
Commis De Cuisine
Restaurant Chez Laurent
06.2016 - 10.2016
Commis De Cuisine
Restaurant U Mulu
11.2015 - 01.2016
Commis De Cuisine
Restaurant Chez Laurent
06.2015 - 10.2015
Dishwasher
Restaurant Chez Laurent
06.2014 - 10.2014
Degree Foreign Languages and Literatures - Humanities And Social Sciences
University of Humanities And Social Sciences
Degree in Tourism Sciences And Foreign Languages - Humanities And Social Sciences
University of Humanities And Social Sciences
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