Lorenzo Folli

• Assisted in managing daily store operations and staff schedules.
• Supported inventory management and stock replenishment processes.
• Trained new employees on customer service standards and store policies.
• Management of a sales floor team of 40–50 peopleOn-the-job training and collaborative management alongside the Department Manager
• Coordination of sales floor operations in alignment with floaters/utility staff
• Management of store promotional and feature displays
• Store layout management based on periodic and seasonal product performance
• Coordination and supervision of floor activities to ensure efficient, high-quality service
• Sales floor staff management, including training and scheduling shifts
• Monitoring daily operations to ensure compliance with company standards and safety regulations
• Cross-departmental collaboration to optimize workflow and enhance the customer experience
• Optimization of store layout to improve stock availability and product rotation according to seasonality

Shift planning and scheduling for floor staff, including onboarding and training

In charge of reservations management

Cash desk and payment supervisor

Daily store revenue and sales ledger reporting

Supplier order management

• Graduated as accountant