Summary
Overview
Work History
Education
Skills
LINGUE
Timeline
53
LORENZO GRAZIOTTI

LORENZO GRAZIOTTI

Sansepolcro

Summary

Professional with proven ability to tackle complex problems and interdisciplinary expertise in customer management, operational analysis, and the use of technological tools. Strong communication skills, accuracy, and adaptability to new work environments. Interested in roles that combine analysis, problem solving, and customer interaction

Overview

17
17
years of professional experience

Work History

Sales Associate & Technical Consultant

FORNITURE INDUSTRIALI GORI
01.2019 - Current
  • Designed and implemented tailored technical solutions to address specific client needs.
  • Provided consulting on technical products and materials to ensure efficiency and quality.
  • Managed relationships with private and business clients, ensuring a high level of satisfaction.
  • Optimized operational procedures to improve store management.

Warehouse/Logistics Associate & Customer Care

TUAR SRL
01.2017 - 01.2018
  • Managed and optimized operational and administrative processes.
  • Handled customer relations and resolved complex issues.
  • Used management software for invoicing, billing, and order tracking.

Financial & Business Consultant

SDL CENTROSTUDI S.P.A.
01.2015 - 01.2017
  • Conducted technical analysis of banking records to identify financial anomalies.
  • Developed personalized strategies for account management and normalization.
  • Collaborated with professional firms while managing a large client portfolio.
  • Communicated complex financial concepts clearly and accessibly.

ICT Department Manager

PLANETPHONE SRL
01.2009 - 01.2014
  • Provided consulting to business clients on technological solutions and communication services.
  • Oversaw purchases and provided technical assistance for the ICT department.
  • Developed customer service strategies to improve satisfaction and loyalty.

Education

High School Diploma -

Liceo Scientifico Città Di Piero
Sansepolcro
06-2002

No Degree - Pharmacy Studies (not Completed)

Università Degli Studi Di Perugia
Perugia
01-2008

Skills

  • Customer relationship management
  • Problem solving and process optimization
  • Financial data analysis and reporting
  • Use of management software (Teamportal, advanced Excel)
  • Operational planning and organization
  • Effective communication and customer orientation
  • Teamwork and collaboration
  • Time management

LINGUE

Italian | Native
Bilingual or Proficient (C2)
English | Intermediate
Upper intermediate (B2)

Timeline

Sales Associate & Technical Consultant

FORNITURE INDUSTRIALI GORI
01.2019 - Current

Warehouse/Logistics Associate & Customer Care

TUAR SRL
01.2017 - 01.2018

Financial & Business Consultant

SDL CENTROSTUDI S.P.A.
01.2015 - 01.2017

ICT Department Manager

PLANETPHONE SRL
01.2009 - 01.2014

High School Diploma -

Liceo Scientifico Città Di Piero

No Degree - Pharmacy Studies (not Completed)

Università Degli Studi Di Perugia
LORENZO GRAZIOTTI