LORENZO GRAZIOTTI
Sansepolcro
Summary
Professional with proven ability to tackle complex problems and interdisciplinary expertise in customer management, operational analysis, and the use of technological tools. Strong communication skills, accuracy, and adaptability to new work environments. Interested in roles that combine analysis, problem solving, and customer interaction
Overview
17
17
years of professional experience
Work History
Sales Associate & Technical Consultant
FORNITURE INDUSTRIALI GORI
01.2019 - Current
- Designed and implemented tailored technical solutions to address specific client needs.
- Provided consulting on technical products and materials to ensure efficiency and quality.
- Managed relationships with private and business clients, ensuring a high level of satisfaction.
- Optimized operational procedures to improve store management.
Warehouse/Logistics Associate & Customer Care
TUAR SRL
01.2017 - 01.2018
- Managed and optimized operational and administrative processes.
- Handled customer relations and resolved complex issues.
- Used management software for invoicing, billing, and order tracking.
Financial & Business Consultant
SDL CENTROSTUDI S.P.A.
01.2015 - 01.2017
- Conducted technical analysis of banking records to identify financial anomalies.
- Developed personalized strategies for account management and normalization.
- Collaborated with professional firms while managing a large client portfolio.
- Communicated complex financial concepts clearly and accessibly.
ICT Department Manager
PLANETPHONE SRL
01.2009 - 01.2014
- Provided consulting to business clients on technological solutions and communication services.
- Oversaw purchases and provided technical assistance for the ICT department.
- Developed customer service strategies to improve satisfaction and loyalty.
Education
High School Diploma -
Liceo Scientifico Città Di Piero
Sansepolcro06-2002
No Degree - Pharmacy Studies (not Completed)
Università Degli Studi Di Perugia
Perugia01-2008
Skills
- Customer relationship management
- Problem solving and process optimization
- Financial data analysis and reporting
- Use of management software (Teamportal, advanced Excel)
- Operational planning and organization
- Effective communication and customer orientation
- Teamwork and collaboration
- Time management
LINGUE
Italian | Native
Bilingual or Proficient (C2)
English | Intermediate
Upper intermediate (B2)
Timeline
Sales Associate & Technical Consultant
FORNITURE INDUSTRIALI GORI
01.2019 - Current
Warehouse/Logistics Associate & Customer Care
TUAR SRL
01.2017 - 01.2018
Financial & Business Consultant
SDL CENTROSTUDI S.P.A.
01.2015 - 01.2017
ICT Department Manager
PLANETPHONE SRL
01.2009 - 01.2014
High School Diploma -
Liceo Scientifico Città Di Piero
No Degree - Pharmacy Studies (not Completed)
Università Degli Studi Di Perugia