Lorenzo Quaggini
Cesano Maderno
Summary
Working Holiday Visa (subclass 417), 1 year (10/2023 - 09/2024). Work and Personal Goals: having the chance of working as Restaurant Supervisor or Head Waiter in an international and multicultural context; English level improvement; learning new job-related skills; discovering Australian's lifestyle and customs; creating conditions for a long-term staying in Australia. I'm experienced in serving customers in busy fine dining restaurants and clubs, a dynamic supervisor and a trainer with extensive experience in operations across different food and beverage service organizations. I'm capable of modernizing the restaurants service standards, a key for long-term success, and skilled in building teams assuring a positive and collaborative work environment. I'm a collaborative, thoughtful team leader offering comprehensive and supportive supervision, dedicated to maintaining impeccable service areas.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Chef De Partie and Pastry Chef
TAVERNA DEGLI ARTISTI
08.2021 - 08.2023
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- preparation of first and second courses based on meat and fish.
- making of typical Italian and french desserts
- ability to draw up menus for people whit food allergies and intolerances
- Supported head chef in menu creation, incorporating seasonal ingredients for innovative dishes.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
Restaurant Manager
Blu Beach - Club
06.2022 - 08.2022
- Recruitment, training and direct daily management of the activities of 12 employees, through periodic performance evaluation and implementation of corrective and rewarding actions
- Construction and maintenance of a stimulating working environment in order to optimize the work of employees and the correct functioning of the work activity
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels
- Assisted in development and implementation of new menus to offer variety and options to customers.
Station Waiter/Head Sommelier
Feelme Restaurant And Dinner Show
10.2019 - 05.2022
- Presentation of the menu to customers, taking orders and recommending dishes, in particular wines and pairings
- Quick and precise communication of catering orders to kitchen staff
- Trained on wines, spirits and cocktails to suggest customers
- Coordinating wine selection and restocking for cellar with over 75 bottles
- Planning and implementation of events for more than 120 guests, planning of menus, spaces and special requests
- Incorporating guest and management feedback to offer an excellent service.
Junior Chef De Partie
ANTICO RISTORANTE BOEUCC
09.2019 - 08.2021
- Preparation of first courses and dessert typical of the lombard and Italian tradition
- making the line for appetizers, vegetables preparation and
Education
High School Diploma -
CARLO PORTA- HOTEL AND PASTRY SCHOOL
Milan, Italy07.2019
Skills
- Autonomy and ability to handle responsibilities
- Service Prioritization
- Upselling Techniques
- High-Volume Dining
- Customer Interaction
- Food and Beverage Pairings
- Menu Development
- Fast learning
- Operations and Staff Management
- Recruitment
- Leadership
- Teamworking
- Performance Improvement
- Problem solving
- Stress management
- Flexibility
Certification
- AIS Sommelier Course
- Barman certification at Flair Academy
- Mixology certification at Flair
Languages
English
Spanish
Personal Information
Date of Birth: 12/21/1997
Timeline
Restaurant Manager
Blu Beach - Club
06.2022 - 08.2022
Chef De Partie and Pastry Chef
TAVERNA DEGLI ARTISTI
08.2021 - 08.2023
Station Waiter/Head Sommelier
Feelme Restaurant And Dinner Show
10.2019 - 05.2022
Junior Chef De Partie
ANTICO RISTORANTE BOEUCC
09.2019 - 08.2021
High School Diploma -
CARLO PORTA- HOTEL AND PASTRY SCHOOL
- AIS Sommelier Course
- Barman certification at Flair Academy
- Mixology certification at Flair
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